Very nice view of the lake. Room had a balcony. Lots of well signposted country walks

No tea/coffee in the room - I would expect this in a hotel that says its 4 star

The owner/manager is very polite and welcoming. The location of the hotel is really nice, on a secluded small lake, far from the crowds. The hotel retains an appealing classical style, but has been renovated inside. Especially the restaurant with view of the lake is gorgeous. Large convenient parking around the property.

The single room I was given differed substantially from what was in the pictures on booking.com. It was small even for British standards, with no working table, a miniaturized wardrobe, and a partly outdated bathroom. Apparently no elevator in the building. It is true that the wellness is vaguely associated to a ‘tax’ on booking.com. However, I find 10 Euros for a stay of less than 40 minutes with the need to reserve in advance is definitely too much, also considering the wellness is basically a simple (yet nice) sauna. This was charged at checkout, having known it in advance I would have declined. All in all, considering the quality of the room, the wellness and breakfast not included in the fare, to my experience the overall quality for the price is not very good, compared to other hotels in the region.

Breafast perfect !

Please try to change conforter in spring and summer.

Even though I don't speak German the staff spoke very good English and made check in very easy.

I appreciate the hotel is a German Hotel it would be nice to have an English speaking TV channel even if it's only BBC News or CNN News

Located

as usual a very deep immersion in the heart of Germany

The staffs are very friendly and helpful there. Surprisingly they have a very decent sauna room at the basement. Simple and clean. The food of warm kitchen is also very good. The hotel is right facing Waldsee, the rooms facing the lake has awesome view.

I don’t like the pillow either too flat or too thick.

Very friendly personal. Clean. Quiet. Nice view with lake.