La situation exceptionnelle

La nourriture est déplorable

La situation de l'hôtel est privilégié, dommage qu'il soit géré par une direction parisienne.

Hôtel qui vit avec son passé.

La thalassothérapie

Le Sofitel avant notre séjour nous a demandés nos dates de naissance, mon conjoint a eu 50 ans ce dimanche 21. Il y aurait pu avoir une petite attention pour son anniversaire.

Le spa était plutôt pas mal, avec une piscine donnant sur l’extérieur, avec une vue sur l’océan. Le lit était très confortable et la couette moelleuse.

La salle de bain était un peu petite.

Tout y était superbe suite luxueuse propre personnel super agréable aux petits soins Déjeuner au top mise à part le prix un peu excessif mais avec une vue imprenable ! Le bain à remous à l'extérieur magnifique seul bémol panne technique pendant 2h nous avons dû attendre

La thalasso, et le petit déjeuner et le personnel

L’espace aquatique, l’emplacement

Restaurant catastrophique, la qualité n’est pas du tout au niveau du prix. 32€ les joues de bœuf complètement insipide , une purée à la truffe sans truffe. Bon petit déjeuner mais aussi hors de prix =>32€ Un scandale! Les chambres vieillottes et très bruyantes , des chambres séparées entre elles par des doubles portes.

Copieux

Ça va , je n' ai pas assez d expériences pour juger

le site et l'hotel

la chambre destinée à une personne handicapée

Tout est bien et la vue est magnifique

Étant cliente de l'hôtel et ne pas pouvoir bénéficier du brunch du dimanche car déjà complet avant d'arriver alors que mon l'on ma dit pas de soucis la vieille était frustrant et pas normale

Piscine , localisation , acceuil

Le sol glissant de la piscine

During the whole week we never got a table at the main restaurant for dinner, as it was always fully booked Staff at Bistro was unfriendly and refused to serve food 15 minutes before closure of kitchen Never enough parking slots

Great position and really good pool and spa facilities. Good bar with food as well as a restaurant. Bike hire on site.

Very expensive. Did not give value for money. No air conditioning so necessary to have the windows open, but the ventilation systems for the pool were noisy all night.

Great location overlooking the sea and lovely to have the 25m sea water pool. Pleasant and friendly staff.

Everyone was delightful and helpful but we had a bad last moment when the car park exit pay machine wasn’t working and there was nobody about to help. We had got up extra early in order to leave for a leisurely drive to the ferry. It took a good 15 mins to sort this out which was stressful (even for the staff). The charge for parking should have been €15 per day which is unacceptable for hotel guests already paying a high price for the room. These things leave a bad feeling, after a very relaxing and delightful stay.

sea views/ restaurant/ spa and swimming pool

make parking free for residents

The breakfast and the service during breakfast was amazing

The room is very small

Rooms were lovely, views stunning

attention to detail was missing for this type of the hotel

Location is really convenient, walking distance from the city center. The view is definitely a plus!! The bed was super comfortable and the breakfast spectacular.

Our room was really small and quite basic. The bathroom was pretty old and it looks like the room hasn't been renovated for some time. Also it might be covid related but the room service menu was really limited after 10pm (cold food only only and 4-5 choices). I called the room service at 10.02pm and was told that the chef had already left. I ordered a couple of cheese plates and the waiter didn't bother removing the plastic film on top of it. Not really what you expect from a 5* hotel.

The view

We took and paid the price for a junior suite. We got suite 26 next to the bar and the cleaning storage. It’s the spot where carpet floor changes to stone floor so the whole night noise from personnel and guests on stone Floor circulating with luggage, trolleys, vacuum cleaners...Made a complaint but no action taken. Personnel only mentioned that they receive the same complaint every week! But denial at top, accompanied by polite hotel school type of responses that are not helpful but just textbook training in how to stall. We left tired. Had also dinner in restaurant. Also noisy, No tablecloth, slow service, it took them 2 hours to serve main course - apparently they forgot us in the kitchen...service mainly done by stagiairs. We were expecting much more from a Sofitel at that Unique location !

The vue and the beach. The facilities of the bar: little food offers were excellent thus very expensive. F.ex. A drink costs minimum 18 euros!

Far too expensive for a hotel that’s worth a three-star service.

Bad organisation for the bike hire. No one new what was available or whether the bikes were ready. A bit of a disaster!