The staff at the reception was friendly and helpful otherwise corresponds to the price.

The morning cleaning crew was really annoying, chatting loudly at 8 am.

Nice convenient Hotel, with easy access into Augsburg and the surrounds. I stayed in a simple, single room, which was far smaller than the nice double shown in the hotel pictures, but it was comfortable and had everything I needed for the quick stay on a business trip.

Nice hotel in a quiet place 5 min away from the tram stop. Elegant style, free tea and coffee.

Friendly staff

Sauna was promised when booking but was not available while I stayed (the major reasons for actually booking the hotel)

Nice little hotel for an uncomplicated stay. Close to the public transport and with free bike rental.

Very nice hotel. I liked spacious, clean room and comfortable bed. Free tea and coffee. It was quiet. More less 10 minutes by car to the city center.

A little too long waiting for a lady at the reception desk. A ring didn't help.

Everything was clean, comfortable and quiet.

We got a room with big windows facing the terrace. We felt really weird to draw the curtains, because everyone on the terrace would have been able to see everything in our room, so we always kept them shut. Also, the window was so big and low that, if we opened it horizontally, it could have been used to enter or exit the room through the terrace, which isn't a comforting thought. The AC did not cool the air at all.

Facilities could have been abit better, no fridge in room but not a dealbreaker for me.

Nice, clean and tidy facilities. Restaurants and shops are nearby. Quiet area.

Clean and tidy. Breakfast was good. Friendly and helpful receptionist

Everything

it had family rooms

the interior is old and needs some repairs. the carpet in my room was coming up.

Price was very fair for a family with two young children. Near a tram station if needed. Breakfast was very good. Reception friendly and helpful. Massage chair was nice! Lobby good for coffee and snacks.

The bathroom, particularly the shower, was laughably small. No towel rack. It was not a major problem. Secondly, I was trapped outside the hotel and the front door ring bell got no response. Could that be fixed?