Good Aircon, staff friendly. Breakfast and Dinner very good. Liked that there were 2 pools available. The one in the Flora apartments is much more quiet then in the Alua Sun apartments.

The bathroom needs to be updated a little, would be great to have some soap and a sponge in the kitchen. Considering it's a 3 Star hotel, it's ok!

This apartment is overlooking the marina in a busy location but they are overpriced and facilities and breakfast are awful.

facilities breakfast entertainment staff

the location is great and that’s all

first of all the extremely poor standards of cleaning. common areas are dirty, glassware, crockery and cutlery in the restaurant are always filthy. housekeeping makes up a 2 bedroom apartment in 10 minutes, no cleaning floors nor bathroom. my first room was so bad especially the bathroom that we had to change room to one that was in a much better state. waiters at restaurants take forever to clear the table they spend time chatting with each other. for nearly €5000 simply insane

position, very clean

food, poor quality

A bit more seafood foe dinner would be nice.

The location of the hotel and the view on marina was great. We loved sitting on the terase.

great location, nice places to walk and restaurants

too small tv 📺 too small kitchen

Tourist tax of 2.2€ instead of 0.55€ as of booking reservation

It's like a community with a nice neighborhood. The staff is very dedicated with high quality of their job, which impressed us a lot. Not easily find the staff team like them, don't know why they can do things so well and with a nice smiling face. The buffet is nice and the washing machine helped me a lot! Location is good within walking distance to a very nice beach and commercial area with port view.

None

All of the staff I came into contact with were polite and helpful. The housekeeping service was outstanding, 6/7 days the beds were made and the room swept and cleaned. We needed our documentation printed and emailed this to reception who had it ready for us when we checked out. No additional charge for this - other hotels take note.

The room we stayed in was comfortable but could have done with some TLC. The kitchen was outdated and needs to be modernised. But given the amount of time we spent in the room it wasn't a deal breaker. I'd definitely stay here again.

We stayed for 10 days, and loved every minute. The animation team (Sergio & Jamie) were THE best. Everyday they worked almost non-stop (although Sergio did get beaten at Dominos by a 6 year old!!). Our daughter Amelie was involved and entertained every day. Drawing, using plasticine, aquarobics, dancing, nightly mini discos, and entertainment for all from 930pm with quizzes, magic acts (thoroughly entertaining!), live music. We often “lost” our daughter in their care for a few hours almost daily which allowed us to work on our tan. The daily highlight was an epically interactive game of bingo in many languages. You were never hassled to take part but nearly everyone did. Big love and thanks to you guys. You absolutely made our holiday. We spent the duration smiling, laughing and chatting. All entertainment is free. Bar serves food, booze and decent coffee. On site breakfast always seemed popular but we were room only so never tried it. Local supermarket provided us with most breakfasts and lunches. We ate out every night in restaurants around the marina. Piccolos and el Pato are excellent and are very kid friendly (ace staff and food). We had a couple of breakfasts in the Fénix cafe downstairs which served lovely Spanish style rolls and tostada. Very nice, and amazing coffee. We stayed in a 1 bed appartment which had 2 single bed/sofas which were as comfortable as the bedroom beds. The WiFi is free and fast throughout the complex,rooms and outside. The apartment was cleaned daily, and the grounds of the hotel are beautiful. Lots of flowers, lizards and geckos. The other guests were a great mix of Spanish, with a few English, Germans and French. It was a lovely chilled mix of people, all chatting and getting well with each other. If we ever go back to Menorca, we will book here. It was perfect

Kitchen was very small.

We had issues with toilet facilities and the slippy tiles. They were never rectified during our stay

The staff in reception. Most were miserable. The entertainment staff were lovely though.

Pool and staff brilliant!

No oven ect for cooking so spent a fortune eating out each day.

Location

The food restaurant

pool was great, the staff are all very friendly and professional, and the entertainment every night the kids all loved it, very good with all the rules for covid 19 wearing masks and ensuring everywhere was cleaned , great location walking distance to cala bosch beach, which has sand on it.