lovely staff , comfortable room amazing views, excellent breakfast

hotel very clean - rooms a decent size. nice view from room. all standard tea coffee facilities in room. breakfast was lovely - staff very friendly and accommodating. bar and restaurant lovely - food was very tasty.

had no complaints

location and views are amazing, super helpful, friendly and amazing personnel looked after us very well.

hotel needs renovation, is a bit worn. Handle in toilet was falling off, phone to reception didn’t work. All are minor issues which didn’t spoil our stay there.

Lovely hotel , really enjoyed my stay there , lovely views and the food was excellent

Food amazing.dining rooms and bar beautiful. Staff amazing too.view to die for, top quality mattress linen and pillows

Room very small.bath towels too small.radiators cold until we fixed them ourselves.but spotless clean bed too small

excellent location

nothing to fault everything was great

great breakfast and Ann was so great re service and we did tell her,food in restaurant was good

the whole property needs an upgrade ,carpets were all stained on way up to rooms and holes in upholstery in restaurant,only 2 cocktails available,no tissues or water in rooms, cups weren’t replaced with clean ones , washed in room and lumps and bumps in duvets, beds not made well or correctly unfortunately. we asked for water for room was told their would be a tray service charge for water !….

the location is perfect, the view is wonderful. you need a car to access the town center but taxis are available and it’ll only take less than 10 mins. the staff were all amazing! specially the man assigned during breakfast, i forgot his name but he was there when we had bfast around 9:30-10:30am.

nothing

Bar food. All the staff were lovely and very helpful.

Due to accomdating foreign nationals, who were quiet and nice, and the food traffic they have, carpets are in need of care. Every effort is being made however by the house staff to have all áreas clean.

Lovely views. Very reasonable midweek rate. Spacious and comfortable room. Friendly and helpful staff.

Breakfast offering (particularly cold buffet) was very basic. Other than that, it was a very pleasant stay.

Clean.Friendly staff.Comfortable couches on all floors outside rooms and in foyer.Spacious dining/bar area.Comfortable,clean beds. It was nice of the hotel to house the Ukrainian families on the first and second floor of the hotel.The female children said hello to us every single time we passed them. They were very helpful with opening doors when needed and very polite. John I believe was a manager working in restaurant and reception desk.He was great. Very lovely to talk with. The phone in our room didn't work and was filthy but this was immediately changed for us. There was a 'bell boy' so to speak to bring up our abundance of toys and luggage.

Water not hot to bath the kids both mornings, had to boil the tiny kettle.The milk curdled in our coffees.Took forever for the temperature of the water to adjust when shower was had.Bathroom small for a room that took 5.The two bins were tiny.The room had space for a fridge but no fridge.Nearly passed out in the bar/restaurant as it was so so hot (We stayed in December). Water from the bar tap looked strange, like there were particles in it, but once it settled, it looked fine.The sink in the ensuite was large and rectangular but flat aka not deep so it splashed alot.It took time to adjust the two separate taps each time to be able to wash your hands without scalding ourselves. My kids couldn't reach the taps or soap. The walk to the lifts is long but not a complaint.The ground you walk on is the complaint as the carpet looks filthy and the ground itself is very uneven, my mother nearly lost her footing because of it. There's no live music in the bar anytime,even at Christmas.

Amazing 🤩 staff r fantastic so friendly made us so welcome and made my birthday 🥳 fantastic thanks guys

Cleanliness. Friendliness of staff. Location.