The atmosphere was amazing, great location and superb breakfast and dinner. We really liked our stay. The staff was great. Definitely plan to come back as soon as possible!

The room was quite dusty (dust under the bed as well as on the beams) which triggered my allergies.

Nice room, comfortable beds, friendly staff, balcony, reasonable price

Unfortunately no air conditioning so rooms can be warm at night but beautiful views

Beautiful old hotel with charm & style.

No air conditioning in the rooms made for a very uncomfortable nights sleep. Not even a fan and the fridge didn’t work, so couldn’t even have a cold drink. Wouldn’t go back.

Well mantained and clean hotel with good location close to the railway station, cable car, the waterfall and an area with nice restaurants and bars. The staff were polite, helpful and professional. Food and drinks were good. Rooms were spacious and comfortable. Definitely recommended.

Our waitress Veronica was absolutely amazing at her job of looking after us

I like the sauna and whirlpool and Radon Therapy.

The staff fussing about my table number at breakfast when it was clearly their fault at missing out on my room number. Even at reception, they were not the nicest people upon arrival :(

The food was exceptional, the dinner menu had multiple options - appropriate for any dietary constraint/choice. The staff was very friendly, always well informed and forthcoming. The location was great - perfect for hiking/skiing, very close to the Felsentherme, there are a supermarket and a pharmacy not too far away. The whole place was very clean and well maintained.

Overall everything was great. I personally had higher expectations of the pool/SPA area.

perfect Location close to railway station, cable road, but not far from waterfalls. beautiful historic building, nicely maintained. half board is recommended, very wide variety.