They gave me the biggest room even though I paid for a normal one, just because it was empty - 3 beds, a big sofa, big balcony and a private bathoroom + tv and air conditioning/heater. Everything was extremely clean (and it's very hard to find that in Bulgaria if you want something cheap). The staff was very kind.

The staff can't speak a single word of english so it gets difficult to communicate if you don't speak bulgarian. But it's not that much of an issue since there isn't a reception and a proper check-in process (the reception desk is literally the cashdesk of a minimarket on the ground floor). They charge you 5 lv for the wifi.

Accessibility to Rila monastery

A little unorthodox to be called a hotel but it's an economical option for travellers and pilgrims

Friendly stuff and clean room. Good value for the money. I recommend.

Quiet at night, spacious, clean.

No electric outlets near the bed I used (3 single beds in room, 1 had electric outlet next to it, the others did not).

1. The staff is friendly and try to help everything I need though we can't talk to each other. They are really nice to let me early check in in 6 am. 2. Nearby has a supermarket, can get daily use things inside

1. The location is not near the bus station and the center, yet you can walk 30 minutes to everywhere 2. The staff can't speak English. It's quite hard to get information to them about the transportation to the Rila monetary and the seven lake.