Convenient yet quiet location Close to station within 5 minutes Great variety for breakfast with nice view

Not a, complain but just that the reception wasn't on the ground floor probably due to lack of space or by design

Fabulous location and riendly staffs.

Nothing.

A standard Japanese business hotel. Breakfast is delicious, many choices. free drinks offers until 10pm.

non

Good location. Bedroom serving its purpose.

The staff was uneasy because I am not Japanese. I understand that to begin with there isn't many foreigners in Yamagata, and with Covid even less. But I have been living in Japan for several years and I do speak Japanese. When at the breakfast, the person taking the coupon just took it and didn't say anything to me. To the next customers, Japanese, she explained the breakfast, where everything is and what to do when finished. When I asked another staff a question in Japanese, she started to answer and then stopped to asked me if I understand Japanese.. I was a bit tiring. From a local shop, I may understand these reactions, but not from a hotel.

Breakfast and kindness fantastic! Congrats to them!

Location , Service , Cleanlinesa

Nothing much

Room was smaller than expected. It didn’t feel very clean. The hotel also feels a bit old. Parking is at 700 per night which is more expensive than neighbouring parking lots. Better off parking there instead.

A COMFY HOTEL CLOSE TO THE TRAIN STATION

NEEDS SOME RENOVATION