Staff were wonderful, from the arrival to checkout, everyone was friendly and very helpful

Rapport qualité /prix imbattable , personnel sympathique

Un peu loin de la plage

Service and friendly staff

Everything was good no complaints

The warm welcome upon arrival and the facilities and teh location

We liked everything!

Good space, staff were 10/10, delicious breaksfast!

Reception and wifi were quite bad, location was quite secluded and quite a distance from the shops. My main issue was the musty smell that came from the bedroom - I'm pretty sure this was due to the mouldy sheer curtains. These need to be changed ASAP as they aren't only a health hazard but the smell permeates the entire room.

This place has a great swimming pool, and the on-site restaurant has delicious food. We ate there multiple times as we were staying in Nusa Dua over Nyepi where almost everything else was closed. The hotel kept the restaurant and spa open for Nyepi and we had a great experience at both (the massages are also very good). The room itself is very spacious and our bathroom had a fantastic roll-top bath! The accommodation is also close to the beach. The staff here are very friendly and it does feel like a genuine 5 star service

The bathroom is big.

The light of the room is very dim, not good for girls. Suggest to put white lights on the mirror. The mirror height is also not suitable, can't see the face when sit down, need to stand up when make up, and once again can't see the face clearly. Some areas are stained. I usually believe the cleaning staff can't clean the room properly as they can't see clearly with dim light too. The whole resort is old in design and the almost all the wooden furnitures are not using good quality woods. Not worth in this room price for this quality of wooden furnitures. The air con has problem too, can't swing. The wooden shelter cover between the room door and outside is leaking when raining, making it not a cover and wet the shoes. No bathrobe available. Slippers also need to ask. And it is the worst slipper I have even seen. It is a flip flop and not easy to put on. No girls size so it is too big for me. The staffs are not initiative enough to help. One heavy raining night, when we back to resort with grab car. Two male staff not bringing umbrella to us, just standing. Only the grab driver ran under the rain to the reception and took the umbrella from the staff hand so we don't need to get wet.

The resort has a beautiful garden and birds chirping in the morning is so beautiful. Staffs are awesome!!! Super friendly, very helpful from the minutes we arrived. Special mention to one Bapak that helped us to purchase 3 litre petrol by motor bike. He went above and beyond to help us , thank you !!! The hotel is very peaceful.

The resort is too far from the centre. The free shuttle bus started at 11 am. I wish two morning drop for 10 am and 11 am. The dam smells from my room is little strong especially when you turn off the AC.