sauna

private villa had frequent staff maintenance. wasn’t really private villa. anyone could walk in. invasion of privacy each day. limited food. not halal food friendly

location is very remote, so peaceful and quiet. the rooms were very comfortable and luxurious, the staff were so friendly, the Kidsdom was fantastic… a perfect family holiday.

The pillows are too too soft - that is the only thing I didn’t like.

spacious rooms

food quality and choice were poor

The staff was more than friendly and very helpful. Every wish we had was fulfilled. The houses are very spacious, clean with high quality furnishing. Breakfast and dinner buffet had a rich selection of food. Furthermore, the price is fair compared to other resorts nearby. I would recommend a stay at this resort.

Location is beautiful, the gardens are lovely and the Villa was stunning with beautiful fittings.

The Food wasn’t up to the standard you would expect but the Customer service Manager Alice sorted out feedback and listened. she was outstanding for service recovery making our stay wonderful and we genuinely felt she understood our feedback.

Exceptional in every way. Clean, comfy bed, fabulous pool, well kept gardens and great staff. Would recommend to anyone.

About the only thing is that the sunbed towels could be bigger.

all things. staff is very polite, smile and very sincere

Same decoration as other Vin Villa we went in Phu Quoc. Very nice beach front villa with private pool.

Everything was so perfect! This resort is the one that i've always dreamed to come! Especially two staffs named 'Viet' and 'Phuong' were so kind and amazingly nice. They were the best!!! They always tried to offer the best serives for us even if our English is not enough to communicate😊

the villas are big with a big kitchen but not equipped and it is asked 50$ if we bring food inside so… what the point of renting villa with kitchen???

Facilities was good except some bath room doors. . Buffet was quite good.

Staff driving e-bike around too much, which was quite dangerous for guests. You should limit such activities. Half board includes only buffet meals. Pumpkin soup was too salty.

everything

nothing

Beautiful Villa with great facilities, excellent service

dinner buffet wasn’t great, however the hotel rectified this with a fruit platter the next morning. Also, out of the hotel’s control, but it was very quiet during our stay