De locatie

De foto’s komen TOTAAL niet overeen met de werkelijkheid, ik heb zelfs moeten vragen naar een nieuwe kamer want mijn kamer was half verwoest de muren zag er niet meer uit en de lampen waren zwaar beschadigd maar in mijn andere kamer was het PRECIES hetzelfde

Cleanliness of the bathroom and linings.

No AC that was not acceptable, also a tiny lift for 7 floors hotel.

Location and staff very good Room Comfortable but don’t stay in room 251 or 353

Had a room first night where a huge light went off a midnight and woke me up from a deep sleep. The person at the desk tried but could t do anything . This was really a horrible experience. I got Ives to a new room at 1 am- had to pick and move myself. The second room was tiny and the toilet was so small - I knew my husband would t fit in ( he was coming g the next day. The staff was nice to move me again to another room which was comfortable. This room, however had no hot water . I told them twice but it never got fixed. The staff was great considering all of this but the room with the light was horrible ! The third room had a coffee pot - finally. Every room should have one. Plus tea. Also, the TVs are small and not Smart TVs which is very old.

Très belle chambre, spacieuse. Excellent petit déjeuner

Lit un peu dur

The location of the hotel is very convenient, it is around 10 mins walk from the subway. There are also cafes, restaurants nearby the hotel. The room was very clean and met my expectations. I did not have breakfast at the hotel, so cannot comment on that.

The demolition next to the hotel is not as scary as it looks, if you are not in the hotel until 5pm then you do not anything to worry about. The hotel management did all the early warnings, thanks to them I was not surprised.

It was hot in Brussels and there isn’t A/C in the room and for safety reasons we couldn’t open the window so the room looks like a stove, it was difficult to sleep and stay in the room

location

old, NO AC !

We stayed 5 nights at this hotel and we had a carousel of experiences. The first night we received a room (502) with mold. We changed the room (507) in the morning but in the evening when we came back we realized the mold and the smell were unbearable. At 11 pm we change again the room and we received a very hot room (702) with also hat damaged walls because of water infiltration. At least this room did not smell and we could get some rest. In the morning we changed the room again to the family room( 503) . This last room was clean and with no smell and we stayed for the rest of the reservation here. Also in 507 the fridge outlet did not work and our food got rotten. We received 2 free breakfasts one for the food and one for the molded rooms. The service at the reception was fine even if we were treated as if we made a scandal for nothing. Also, there is no air conditioner (you only get a cooler that is no actually cooling the room) and the breakfast is a bit too expensive (22euros) for what you get. The location is fine, it is not quiet during week days because of the near construction site but at least it is close to the city center and train stations. Overall we liked Belgium but we do not recommend Bruxelles.