Csendes, tiszta. Jó elhelyezkedésű, családias szálloda. Kedves segítőkész személyzet. Rugalmas megoldásokkal. Pihentető kellemes fürdő. Házias finom ízek, bőséges reggeli.

Több törölköző a szobában hasznos lenne. Fürdőszobában több apróbb karbantartás szükséges.

Pool outside, jakuzzi inside and also saunas. Friendly staff, relatively close to Heviz lake.

Fire Alarm went on over night in all hotel (very loud, as it should be). It kept signaling for at least 15-20 minutes, and kids were scared. There was no one from hotel staff or even guards present to calm down quests or someone to speak to. Finally, I managed to call on phone provided on booking.com and someone responded and informed that it will be cut-off in 2 minutes (which was correct information). It seems there was some technical issue. I am sure problems happen, but simple apology for inconvenience over break-fast or during check-out would have helped a lot.....

The staff was incredibly helpful and nice: the breakfast and dinner was really good. The room was quite spacious and comfortable.

The hotel is a bit old and some of the furnitures in the lobby (and in the hotel room as well) were over-used. The spa is pretty small - only 3-4 people can use it at the same time.

Good location, rooms are well equipped.

Some maintenance need to be made on tge bathroom.