The pool was great and the location.

The fact there is little advertisement about the city wing but didn’t bother us

The Stuff are really friendly polite and helpful

I booked city view room i thought it’s in a same resort i saw it in the pictures but unfortunately was the other side of the street like hotel apartments For breakfast even u have to use same building with less options if you want to go to the resort they charge you. With this price i could book in the other

Best place to stay in while in Koh samui. Beautiful rooms and pool area etc. Stayed in a standard room across the road from the main hotel area. However someone ensuring you cross the road safely-not sure of the staffs members name but he greeted you with a smile everyday(wearing long pink top under uniform) he was amazing! All staff so friendly and welcoming.

Nothing. Perfect hotel and staff

מבחינת עיצוב המלון יפה מאד, החדרים יפים ונוחים והנוף לבריכה מרהיב, רואים שהושקעה המון חישבה בעיצוב. הבריכה והנוף לים מדהימים, החוף מעולה ויש מסאז׳ על החוף מומלץ מאד!

הארוחת בוקר הייתה בינונית מינוס לצערי, אין מבחר בכלל. ליד הבריכה אין מספיק מיטות ומקום וצריך לתפוס הרבה מראש. לדעתי הבעיה העיקרית של המקום שהוא מתומחר הרבה מעבר למה שאתה מקבל.

מקום מרכזי. מודרני. בריכה נחמדה מאד.

הארוחת בוקר לא משהו וכדי לקבל קפה צריך לבקש מהמלצר. לא משנה כמה פעמים ביקשתי קפה לא קיבלתי אותו. המלון מחולק לחלק שעל הים והחלק שבצד השני של הכביש. מי שמזמין בצד השני של הכביש לא מרגיש שהוא בריזורט מפנק על הים, אלא במלון עירוני. קצת באסה, אבל לא כזה נורא כי חוצים כביש ומגיעים לבריכה.

地点不错，订的房间海景很不错，住的很舒适

早餐比较差，品质一般，酒点略小，泳池和海边的躺椅总是被人抢掉，也没有很多工作人员维护

fantastic

Arrogant Russians who think they can put a towel on a sun lounger and then disappear for hours

Отель разделен на 2 части, вот та что на стороне пляжа прям отличная, новая, всё чисто, свой пляж, лежаков всегда хватает, если нет, персонал находит. Хороший спортзал, бассейн, персонал вежливый, хорошо говорит по английски. Расположение отличное, всё что нужно рядом. Пляж чистый, безопасный, морские виды отдыха , фрукты , массаж, всё есть. Завтрак норм, каждый найдет что пожевать. А вот через дорогу корпус, номер старые и серые, так что обращайте на это внимание при бронировании

Номера в корпусе через дорогу оч старые и серые, света катастрофически не хватает, очень слабая звукоизоляция , постоянно слышно всех кто ходит по коридору и горничных, поэтому я сразу попросила апгрейд и переехала. Персонал там слабо говорит по английски. В корпусе на стороне моря почему то полотенца воняли сыростью, хотя меняли их каждый день, иногда были очень серые и потрепанные, последние 2 дня убирались в номере оч плохо, хотя чаевые оставлялись стабильно :( +слабый выбор вин для отеля французской сети, но думаю это просто потому что тут никто не пьет вина))

Le personnel est fabuleux, adorable, ils sont tous attentionnés et de très bon conseil sauf Leki qui nous a sauté dessus tous les matins pour nous faire payer le supplément petit déjeuner, pas un sourire ni un bonjour. Lit immense dans les chambres Lieu paradisiaque Propreté impeccable Bon emplacement et calme

Les chambres sont superbes mais nous étions dans le bâtiment d’en face (chambres standard) et nous devions payer 200 baht par jour/personne pour prendre le petit dej face à la mer Petit dej bon mais pas incroyable Chambres (standard)humides et les fenêtres ne s’ouvrent pas donc impossible de faire sécher les maillots Nourriture du restaurant et cocktails pas très bon Peu de transats au bord de la piscine pas toujours de la place

Schönes Hotel am ruhigen Strand Abschnitt vom Chaweng . Sauber . Schöne Pool Landschaft. Top personal.

Nichts

- Pěkný, kvalitní , čistý není co vytknout - Vedle hotelu Minimarket, Bar, Půjčovna motorek 250,- THB/ den - Vedle hotelu je navíc známý a velice populární prodejce Fresh džusů a ovoce ,, Fruit & Shake” bezkonkurenční chuť - Velice slušná snídaně

- Jediné co musím vytknout hotelu je cena služeb, jídla a drinků. Před hotelem jsou ceny třetinové !!! - Dost hostů si nosilo pití a ovoce z venku. Hotel to ale akceptoval, což beru jako vstřícné jednání

L’intera esperienza al Mercure è stata molto gratificante… sono rimasto soddisfatto soprattutto dallo staff, vera punta di diamante della struttura. I ragazzi ti fanno sentire come se fossi a casa e sono sempre disponibili con un sorriso per qualsiasi cosa. Nota di merito per la posizione dell’albergo che si affaccia in spiaggia e per la sua bellissima piscina.

Unica nota dolente il WiFi. Non l’ho praticamente mai usato perché le app praticamente non funzionavano e si disconnetteva spesso… sarebbe stato un 10 pieno altrimenti.

Great Pool, cleanliness of rooms , excellent staff

Nice Hotel with beauftiful pool area and beach. Friendly staff.

nothing

Es währe gut wenn es mehr Sonnenschirme am Strand hätte

good location. very nice swimming pool

there were limited sun lounge chairs. guests would reserve the chairs available by placing items early in the morning, and throughout the day, even when not using it. there was a notice up requesting guests not to, but the hotel didn’t manage the situation.

Hotel was beautiful, we had a sea and pool view. The pool is stunning. The beach is also beautiful but unfortunately rubbish does wash up on to the beach from time to time. Massage ladies are amazing and on the beach too. Its a 30 min walk to the main shops and its flat. The staff were fantastic and couldnt do enough for us.

Rubbish in the sea, not the hotels fault but its there.

The hotel looks even nicer than in the pictures. It stands out from most of the properties in the neighbourhood. The location is amazing, very quiet and relaxing, part of the busiest Chaweng beach. It is only 15 15-minute walk away from the busiest spot in Koh Samui but distant enough to avoid all the nightlife noise. Breakfast is good. Not a 5-star luxury resort type of breakfast but plenty of good and delicious food available. Will certainly satisfy everyone. The restaurant is amazing and cooks very delicious Thai food. We ate all our lunches at the Mercury restaurant and it is really good. Rooms are large with good air conditioning and large bathrooms. Plenty of space for two adults.

The number of sunbeds is inadequate for the number of hotel rooms. If you want to get a sunbed, you have to wake up at 6 am and go to the beach or pool area to place your towel. If you are late, all sun beds are taken. The hotel tried to improve it during our stay and bought additional sunbeds; however, these were poor-quality plastic sunbeds without any padding.

Awesome

Fantastiskt på alla sätt. Vi reste med våra vuxna döttrar och deras respektive, samt vårt barnbarn. Vi var där i tre veckor och trivdes väldigt mycket. Ibland är något så pass bra, att det finns inget negativt att säga. Mycket trevlig personal. Genuint!

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Staff was amazing

Praticamente tutto. La struttura molto bella, accogliente e curata. Personale gentile senza essere troppo mieloso. Fantastica la piscina che si affaccia direttamente sul mare, abbiamo fatto delle fotografie meravigliose. Belli i colori anche nelle camere moderne e raffinate

Ci sarebbe stato utile il servizio parrucchiera

prime location and staff were very friendly. Also the room size was specious

The pool was amazing and the staff were all so lovely!

Nothing

Amazing staff that really help to make your stay feel special. The pool area is awesome, as is the location right on the beach. Rooms are modern, clean and comfortable with great decor, we really enjoyed our stay :)

Nothing major, they could do with another coffee machine in the restaurant as this is often backed up with a huge queue in the morning, a member of staff does try to take coffee orders but is often overrun because of the sheer volume of people wanting a coffee. It would also be helpful for the member of staff working in the pool bar if they had the facilities to create receipts instead of having to run between the restaurant and the bar every time she needed a receipt for an order (the poor member of staff looked very busy during happy hour because of this inefficiency).

This is an excellent 3.5-4 star hotel. It's fresh and modern with excellent pool and beach access. It's on a narrow piece if land so it's quite high density, but they've used the limited space quite well nonetheless. I liked the location, its an easy 20 minute walk to the centre of Chaweng. Even though it's a little way out from the centre, there is still.a good selection of restaurants and shops outside the hotel, including an excellent fresh juice bar.

The coffee offered at breakfast in the restaurant was poor. Bed mattress a little too hard for my liking.