Lovely person who greeted us. A beautiful room which we were moved to when she saw my mother couldn’t easily walk up a further flight of steps, so they were very flexible and accommodating. A nice view of one of the nicest streets in Caernarfon. Close to nice cafes, pubs and restaurants. The room and bathroom were nice and modern. It seems I didn’t know that they had a room (for those with mobility issues) on the ground floor, but it was apparently taken. Finally, the bed and pillows were very comfortable.

It’s a shame they don’t offer some form of breakfast, even cereals, but the kitchen is good and useful, and has a large fridge. I’m not sure why they don’t offer toiletries; it shouldn’t have been offered in Bookings.com. The single beds are a little small.

Clean close to town

No tv in room

Location was amazing

Property felt incredibly dated. The price was comparable to other hotels, but it lacked basic commodities such as shower gel. The heating didn’t work so our room was stuck on 27 degrees

Staff was responsive and friendly. Issues with the room were addressed quickly. Clean, convenient to bus and major sites, on charming street. Felt secure. Full kitchen. A place for quiet travelers, not a party hostel.

Late night noise from nearby venues over the weekend. Bring earplugs. No lift and many stairs.

Location was a brilliant and comfortable base to explore the area

nice property, Wi-Fi, clean, good location, great comms for check in as we were late arriving. short drive into snowdon for hikers, loads of pubs and food close by, town had a great vibe locals were really friendly. great trip. thanks

Good place to stay as a family. Nice family room with 1 double bed + 2 single beds. Nice staff. They have a small kitchen that guests can use for snacks, really handy when travelling with children. Premium location.

Only downside the heating not working properly, but staff gave us a heater. Room windows directly on the street so can be noisy in busy w-e evenings.

Amazing location, very clean and well organized. loved the view of the town wall and Ben Twthill.

No complaints, but for clarity it’s a little bit like a hostel with private rooms. Common area kitchen, few toiletries, and no staff on site most of the time.