Access to apartment is not easy.. No proper reception.. Parking no connection

Access.. Not easy at all

We would love to come back here. I feel like three days are not enough to enjoy the property. The view from the window was beautiful at night. The apartment itself is modern, comfortable, and cozy. The host is quick to reply and accommodating. It is is a perfect location for a family to have some quality time.

not clean well no clean towels electricity disconnected for more than 2 hours

Very cozy apartment. Rooms and furniture are very clean and tidy. Looks very new. Perfect location; the apartment is at the top of Park Mall, which has nice restaurants and LuLu Hypermarket. Several restaurants, cafes, and malls are within walking distance. The building is located in Nyoum new Cairo, which has a great security the creat safe atmosphere. Staff are nice and very helpful. Khalid and his team Islam and Dina were very great. They were attentive to all my requests and responded to all inquires. They make me feel at home.

Nothing to be mentioned.

property was very cozy

Staff members were extremely helpful. Anything we required was provided with efficiency. Apartment was clean, modern and had all amenities mentioned on the booking site. Would definitely recommend booking with them.

The location and nearness to almost every facility we require with easy transportation from and to the apartment. This is the first place in 5 years that my wife had nothing to complain about our rented holiday apartment across 8 countries.

The setup of the apartment, its location, and availability of services like supermarkets, hair saloons, café. Just everything. My wife is already planning to return with or without me ..

The apartment was spacious and well furnished

A lot of missing information, totally non professional. 1) The staff kept asking eachother about the apartment number for my reservation. 2) They asked for 100 USD insurance upon arrival while this was never mentioned earlier and I was actually out of Egyptian cash since my reservation was paid online, having a 100 USD in my pocket by chance after coming from Dubai last week saved me. 3) No towels in the whole apartment and no place to get such a thing any places near and I was there with my kids ! 4) They said parking was for free while I was charged 100 EGP/night since the parking guy never knew about them. 5) When we decided to leave at 10 AM, no body was there to talk the keys or give us the insurance money back and the guy from guest relation said that the best he could do is to send someone an hour later!!! 6) Finally, there is not a single sign anywhere on the building or even the apartment said that they existed. You could easily get lost if you don't call them. WILL NEVER COME AGAIN.