The location is unbeatable, right at the beach. Facilities were convenient, particularly the restaurant and beach chairs. Staff always pleasant and helpful.

Room was dated, and in need of upgrading, specially the bathroom. No power sockets next to the bed.

Literally nothing

We were in our honeymoon got there around 5:30pm very tired after a long trip they welcome us at the front desk , asked for money for a "fee" then walked all the way to the rooms (they are many stairs ) down to the beach, open the door of our room and we see two single beds the room wasn't the want we booked so we said there is a mistake and they said we don't have you room available tonight but tomorrow or the next day we might . They didn't send an email or a call or even told us when we were check in they. Wait until we were on the room to let us know what we booked is not available. Very sad, sick and disappointment we call booking and they reached to with Rawan booking manager that is in Egypt e said they do have the room available so we went back to the front desk and said you manager booking said you do have the room, of course this guys didn't even know because he is on Egypt !! There wasn't any room available so we asked for refund and the next day we left. The people at the front desk said we will refund you give us an phone and email but after over a month we haven't received anything they don't wanna give us the money back. Also wasn't just the 2 single beds, wast our luxury room, the shower never worked they even woke us up at 11pm trying to get in the room to use our phone and we were ON BED !! AC didn't worked but we told them was ok that please at least the shower because we did have a long trip (26hours) First in the morning we left even before breakfast we talked to them again making sure the money will get refund and they said yes no problem. This place is a joke !!!

I know this place - my favorite place!!! love it here. Amazing staff. super friendly. great facilities, the best beach in the world!

the rooms are basic - but that is ok - as one is outside all the time.

konum olarak iyiydi.

Do not buy half board or full board. You will get problems every lunch or dinner. If you dont pay they dont make same services like who pay bild. Expect for service manager lady!!! She was great. Who works there no smile :(

the beachfront

large ants and dead lizards in the room, staff barely spoke any english; no room cleaning; dirty pool; 1 towel per person; extremely bad and tiny shower; outdated bathroom; no wifi in rooms; unfriendly receptionist.

the beach was nice with no seaweed

there’s a 4% fee to use your card but no one tells you that, no one explained the meal plan so i had no idea how dinner / half board worked. The water in the room smells awful, the WiFi only works at the restaurant and not in the hotel room, the AC barely works, my shower leaked so bad it would run into the room, the fridge didn’t get cold and just leaked water. The beds are uncomfortable and only come with a top sheet, no other linens. The beach chairs are awful, they put pads down at 9am and the chairs are all taken by 930. the hammocks are broken.

The location of the pool and the restaurant area next to the beach makes it very practical for parents and kids to enjoy the hotel. The beach is beautiful and not crowded.

Very quiet hotel with wonderfull beach. This is a very nice place to stay and relax. The staff is friendly and helpful

Wi-fi is not good

Beach walk is nice. Breakfast could do better.

Breakfast

Breakfast was great, the beach was amazing!! We loved Queen who took care of us at breakfast as well as on the beach bring us drinks and appetizers. She was awesome!!

Had some loose planks on the way to the pool/beach area, I almost broke a toe.... No one was interested in helping me or asking questions as I had to ask for ice 3/4 times. Very strange. I finally received ice form a server, he walked away asking no questions or offering any assistance. However, the next day they had a crew there fixing ALL the super old planks.

beautiful beach, nice breakfast

no wifi in rooms- only in the restaurant at the beach. very hard road to get into.

Location environment coconut trees

1- BEWARE ROOMS HAVE NO INTERNET ! 2- Breakfast totally consists of carbonhydrade no cheese no olives, 2 eggs max allowed per person you have to fill up your stomache with bakery and other heavy carb stuff . I think this is the hotel strategy to make people hungry much quicker so that they can sell you lunch and snacks because no all inclusive option. I saw the restaurant manager lady and asked about cheese and she said “ we are working on it” . I think she was having fun with me 3- Waiters and waitresses somewhat slow and aggressive ( this is valid for entire zanzibar ) . When you try to speed up something actually might happen much quicker , they get nervous . My table had no fork or knife I just grabbed from another table and they act as if you insulted them . I wanted to pick a mug for coffee , waiter told me to “ sit down “ :) 4- Wall plugs are all U.K. type , but thank god I grabbed an adapter from reception and they want deposit for adapters , so strange no english tourists visit the island ( all italians and other EU ) but plugs are still not being switched to E.U . 5- When you order beer be careful before using the bottle because all bottles have big rust layer under the cap . 6- Bathrooms are quite primitive, dont expect too much . ( slippers, sanitation kit , cotton never exist). 7- I m giving 10 out of 10 to housekeeping .

the best location on Kendwa beach ( I’ve been told that it’s the most beautiful beach on the whole island), breakfast is good, very friendly and helpful staff, rooms very close to the beach.

the bed was too hard for me, but that depends…

the hotel is nice and relaxing

no variety for breakfast we asked for blanket but the didn’t have

Beautiful beach, nice surroundings with palm trees. Staff taking care about cleaning

Asked for 1 king size bed, but they couldn’t provide. also towels aren’t changeable during one day. And breakfast was insufficient (eggs and pancakes, no fruit and meat). Also sun beds were for 4 people, not for 2 ore 1

Bathroom is bad. No water in the shower

Honestly this is really good hotel. My girlfriend and myself we really enjoyed our stay in this place. Good food, rooms are clean, perfect location, staff friendly and helpful. Definitely will come back to that place again !

They could arrange some more "things" to happen especially during pick time in zanzibar. Like live music, or some shows. I'm not saying they did not but within 6 days they did once and I think hotel was almost full.

- good location - good facilities & housekeeping

- no wi-fi at all...anywhere! - the breakfast lasted till 9:30 not 10:30 as it says. No refill - only one small jar of nutella or peanut butter is not enough for the number of hotel guests. - not enough sunbeds for the number of guests. The beach is not private and the sellers on the beach are nuisance even though they aren't allowed to come near the sunbeds.

Clean, beautiful day environments, felt very safe

a little too expensive compared to the quality of food, lack of hot water, lack of Wi-Fi.

The beach is beautiful.

Pretty poor breakfast with very early serving and early finish. The Internet does not exist almost anywhere. It exists only sometimes and it is very bad and unstable. It is not true that there is internet in public places. Some of the staff are welcoming but most are not.

Right on the beach!

Bathrooms need a serious upgrade. Not nice at all

Very spacious hotel with a wonderful beach. The rooms are comfortable and the facilities are decent. But this is a 3 star hotel at best so set your expectations accordingly.

I booked a room over a month in advance, only to arrive and be told the room I booked was not available. Then was subsequently charged the same rate for a room I did not stay in, rather than the rate for the room I was moved to. Breakfast is also just decent, fruits, bread and eggs is about all they serve. The hotel also does not provide basic toiletries like a toothbrush and toothpaste which we requested and were told we had to go outside the hotel to buy.