Great value, location, clean and comfortable rooms and outstanding, super service from ALL staff.

Ambience, service, location, , we really enjoyed our stay.

Nothing

Very clean and tidy

Sauna doesn't have timer

Facilities and location

Toiletries in bathroom were too male scented very strong not fresh or feminine at all

It was accessible and located in good location

Breakfast was included but choices were limited. Not cleaning appropriately for instance the bed cover was dirty and coffee mug It was also noisy when children played in the backyard

Friendly and professional reception staff, easy check in and parking (i have a Landscruiser). Great location within walking distance to cool shops and restaurants. Room, though a bit on small side was super clean and luxurious. Comfy bed and great bathroom. Loved the pool and sauna. Will stay again

It was centrally located and clean.

It was very claustrophobic and dark. Not appropriate for families and better suited to business people.

Clean good size rooms Pool was amazing Bed very comfy

Missing an area to place luggage

Everything

Nothing

Location was perfect!

Exceptional lap pool 🏊! Absolutely beautiful.

We had breakfast included however it was ridiculously limited. For example you could only choose 1 eating item and 1 drink. It'd be nice to think you could have a coffee AND a juice included as well as some fruit AND toast but anything, including additional butter, was charged. I did raise this with the management already. A simple but quality buffet breakfast would have been appreciated or at least a continental one that is inclusive of a cereal, fruit, toast, tea/coffee and a juice.

location was great and it was clean.

Rooms are extremely tight. Room service brought out cold and stale food until I complained and then made a fresh batch. If you wouldn’t serve it to your family Dont serve it to your customers.

Lokalizacja hotelu jest dobra

Śniadania są nudne, kawa fatalna. Jest zbyt mało kelnerów na śniadaniach. Stoliki po gościach nie są dezynfekowane, a są przetarte np ręką kelnera! W dobie COVID jest to skandaliczne

Great for overnight, struggle for longer with no desk to work at. Staff welcoming and nice

No desk in room, no gym

We were very happy with Midnight hotel in Canberra. We were there to visit my daughter so had a short stay.We had a small problem at check in because booking.com did not forward my requests to the hotel. The last gentleman I spoke to over the phone from booking.com even told me to hold so he could call the hotel to request connecting rooms for me. He then told me that it was all done. At check in I was told that the hotel had no record of any communication from booking.com. Fotunately, the hotel staffs were SO SO helpful and they told me that they will fix it for us at once to make up with all the problems I was put through! I was very disappointed with the service from booking.com considering I have been a long time customer with booking.com and try to book through this website only. I was going to write to booking.com upon return. but I got caught up with work, If booking.com do keep a record of all the communication and calls I made., I didn't just call once. I called, emailed and even called on the day before I left to make sure that everything could be smooth at check in. I was very disappointed.

I loved everything about this hotel especially their friendly staffs who would go out of their way to help at reception. My only diappointment was booking.com! who has let me down so much after trusting this only one website for all these years with my holidays and hotel bookings!

Close enough to explore the city on foot. Short travel time in car or public transport to major attractions such as parliament house and the war memorial

Sauna, decor, pool, service

scrambled eggs were only that, no vegetables e.g. spinach / tomato etc. Small round table and no desk in the room which would be better for working.

Location, comfortable bed, very clean.

We have stayed in this beautiful hotel many times as we found the complementary mini bar fantastic. On our last two stays we found that the items in the mini bar have diminished. The bottles of white and red wines decreased from 375ml to 187ml, there were no cookies nor sparkling bottles of mineral water/juice.

Staff were friendly & helpful. The bed was amazing. Modern clean rooms. Free mini bar. Lovely coffee machine in room. Pool was enjoyable. Food at Midnight Bar was delicious.

great location to walk to all the bars and restaurants

can’t say anything negative about the property.. we will definitely stay here again when we come to Canberra

Great location close to Lonsdale St shops and restaurants. Very quiet and comfortable beds. Complimentary mini bar is a bonus!

Rooms were quiet, beds were very comfy. Great location, 200m walk to a heap of restaurants and bars. Breakfast was really good.

The location was fabulous; close enough to walk into the centre of the city and restaurants. Clean, modern and comfortable. Really appreciated the complimentary mini bar, well done. Pool facilities were lovely; clean and refreshing.

Staff did not mention breakfast or the restaurant which was disappointing as most likely I would have taken up both opportunities to dine in with family and friends. Nevertheless, I will know for next time.

Very helpful staff.

Overall, it's good to fit the price paid.

Good need more choices Staff not much friendly Customer need more smile and helpfulness Better to have small buffe

Location

Untrained stuff, waiting now for 3 weeks for a re-imbursement as they took to much money of my credit card. The manager is hiding and leaves it to his people which rely on his decission - VERY unprofessional.

Comfortable hotel, room was quite spacious. Buffet breakfast was small but adequate - sort of 'boutique style'. Great location of the hotel put it nearby to many cafes, restaurants, local shopping centre and offices. Staff were helpful and the room was clean. Enjoyed the downstairs bar.

Style of the hotel is quite dark - theme is black like midnight. This can be a bit off-putting! The restaurant wasn't open on the Sunday evening, but that meant venturing out to find out about the local cafe scene. In-room safe wasn't working but was quickly rectified by the concierge with a replacement battery.