Proximity to the town - amazingly close. Quiet. Warm. Lift. Clean. Comfortable beds.

The kettle was already broken when we arrived and there was no replacement. We used the hob but guests should, in my opinion, tell management when items break.

Excellent location and great kitchen facilities.

Asked for a double bed and got two single beds pushed together and made up as single beds.

Ubicación y la gestión de entradas y salidas

Nada en particular

Todo la verdad, la comunicación siempre muy rápida y eficiente, la ubicación perfecta, al centro y muy tranquila, el piso muy limpio y bonito, hasta hay una taquillas en el mismo edificio para dejar maletas después del check-out.

nada

La amplia estancia y la ubicación

Las almohadas

the location is perfect..the place itself feels like home. good communication with the owner..very clean and spacious..perfect stay..makes Zaragoza a worth visit.

none at all.

Ubicación fantástica

El colchón del sofá cama

Very central so great location. Good communication and they allowed us in an hour early so were flexible.

It was very hot in the bedrooms. The air con didn't seem to work in there although we tried hard to make it work....

Almost everything was very good - service, facilities, interior and room/hotel comfort.

The location of the apartments is on one of main touristic Zaragoza streets so on some days you can only imagine how noisy it can be

One of the best places I’ve stayed. Apartment is very conveniently located to the centre but extremely quiet at night so a good night’s sleep was possible! The place was very clean and contact with the hosts was excellent. We wanted to leave our luggage safely on the last day as we had a late flight and they provided us with a quick and thoughtful response.

Nothing: it was great!

Great location. Perfect to walk to all the main sites.

Absolutely amazing self catering experience. Located basically few steps from the centre and the landmarks like Goya museum and Maria del pilar catedral. Clean spacious apartment, fully equipped kitchen and communicative staff.

Should’ve given me the code beforehand, instead of letting me waiting at the door and calling for it.

The apartment itself was good

Awful check-in process. I had to call 2 different numbers and wait about 40 minutes in the street before the hotel would send me the link to do the check-in.

Very nice apartment in excellent location, easy access, perfect!

Liked the central location and the facilities offered.

The balcony was dirty and we had to clean the table and chairs.

Location

The Silken Casa was a beautiful and newly renovated apartment. There was plenty of space for six people with comfortable beds and a sofa bed. The two bathrooms were both convenient and nicely renovated. The apartment was impeccably clean, and the location in the heart of Zaragoza was perfect. It was an easy walk to the all of the major attractions in Zaragoza. We loved our stay in this beautiful city at a lovely location.

It’s right in the middle of the center. Parking is a problem though if you arrive by car

The kitchen has limited utensils for cooking. For a short term stay it’s ok for longer stays can be challenging

This is a smart new building and the flat is spacious, with very good facilities. This included very good unobtrusive air conditioning, very necessary in the Zaragoza summer. The location is perfect, in the very centre of the old city.

As a very new building, there were some problems with the wifi, water and aircon but the staff were very responsive and got them fixed promptly

We rented one of their apartments which was centrally located in the old town. Apartment was clean and spacious. Would definitely stay there again.

Nothing could have been better

The apartment was clean and centrally located

Though we had informed our time off arrival, which was half an hour earlier than the check in time and we had been given the access code, we could not enter the apartment and were stuck waiting on the street for around 20 minutes. Phone calls repeatedly made remained unanswered. Finally the phone was answered by a lady only 10 minutes before the check in time and we were allowed access. No apology given at all. Only statement made that check in was 3 pm. This despite our having informed that we would arrive a bit earlier and would like an earlier check in, which had not been refused. On the next day there was again a problem to access the apartment but the gentleman was good to sort it out immediately. As the apartment was on the first floor despite balcony doors being closed there was still a lot of sounds from people partying on the street coming into the apartment till around 4 pm on Saturday night. This was not the case on Sunday night though.

comfortable, clean, kind and friendly staff.

nothing

Good location close to the old town. A good sized and comfortable apartment.

We were only advised of the code to the apartment on the morning of our arrival, and as we were travelling without mobile internet we did not receive the code before arriving and had to phone for access. Some road noise.

Everything was super super!! Great location, and great appartment!