Location

Woke up on the Sunday morning to discover our bed was crawling with bedbugs. This room clearly had not been serviced properly in a very long time to have so many bedbugs visibly crawling over the sheets. Was promised a refund in full which has still not been actioned almost two weeks later. Please also note this hotel charges an extortionate £15 per item for luggage storage.

La ubicación no está mal, bien ubicada.

No había muebles en los que dejar la ropa, ni donde poder colocar las cosas.

Location and bed. Self check-in and out.

Terrible music noise from bar to the room every night, couldn´t sleep. They didnt give a room even 1hour earlier for free - 40£ check-in beetween 12pm and 3pm and 60£ before 12pm. Even a luggage room was chargeable - 15£ per item or bag per day!!! Poor "breakfast" - 15£ !!!

The location was very central, essentially walking distance from everywhere we needed to visit in Soho. Staff were lovely, rooms were clean and the hotel had a homely, relaxed feel to it.

My partner did not appreciate the opaque glass separating the toilet and shower as she wanted some more privacy. It was a gorgeous, simple room but dimmable lights would have been great as we had two options; “full lighting” or “pitch black”.

Chuveiro espetacular, localização!

Quarto muito pequeno e chuveiro sem box, alagando todo o banheiro ao tomar banho!

I didn’t like much at all about the property, especially for the price.

Where do I begin, my child was ill and they wouldn’t work with me to cancel the reservation I made the day before. The man at the front desk said that he would talk to reservations, left for a few mins and came back and said they were too busy. So I asked if they were unable to work with us that could we at least check in early so I could lay my child down and they charged us $40 pounds to check in early, or check our bags until check in time for $15 pounds a bag. If you want a hair dryer it’s $10pound extra, iron? Another $10 pound extra. The room was like a depressing jail cell with no TV, side table, nothing. You cannot turn the A/C off. Even when you turn it off on the wall it makes a whistling noise and runs in the bathroom all night. It was so poorly lit, no windows, can’t call the front desk bc you have no service and even whenever I did try to call the front desk, no one answers ever, for two days straight. We finally went down to request an extra pillow and it took two hours before they delivered it to our room. It was filthy, hair in the sink, all in the shower, filthy air vents. For the price they literally offer nothing. Then go on to nickel and dime on everything. I would never ever stay here again or recommend anyone to stay here. It’s awful, you can hear everything going on in the “hotel” .. it’s an absolute joke and ruined our trip to London.

Very close to piccadilly station, but that whole area is overrated! I booked a single room but got allocated to the disabled/accessible single room, which had quite a large space so it was not as cramped as I was expecting. Room is well lit and the entry/lobby area felt safe. Efficient enough for 2 nights, wouldn't stay any longer

No shelf or table or anything to put your stuff on, you have to put it on the floor. Could do with more hooks and places to hang jackets etc. Staff didn't seem to be too coordinated, as I had 2 cleaning staff try to open my door even after I told the first one I don't need roomkeeping, and even after I had told the front desk I don't need roomkeeping

La Ubicación y coyote ugly

La Limpieza y que el Agua estuviera fría

Posizione, prezzo, modernità

Poca pulizia, mancanza di phon, ventola del bagno rumorosa impossibile da spegnere (essendo camere senza finestre è corretto rimanga accesa sempre per cambio d’aria)

Ubicación inmejorable, instalaciones modernas, cama cómoda y grande para 2 personas. Nos gustó que tenias encima de la cama puertos USB para cargar el móvil sin necesidad de llevar el adaptador para el enchufe.

No te limpian la habitación, te cambian las toallas y te vacían la papelera todos los días. Para pocos días no importa, pero supongo que para una larga estancia eso si que pudiera ser un gran inconveniente. El agua de la ducha el primer día no salía caliente por la mañana y nos tuvimos que duchar con agua fría a las 8am. Estaría bien un mueble más grande donde poder dejar las maletas, hay uno pero muy pequeño y solo entra una maleta y la otra la tienes que tirar al suelo.

La localización. Dormir en silencio.

Lo que viene en la foto de 1 m despacio, entre el colchón y la pared, no es cierto, y mis hijos que son altos se daban con los pies contra la pared. De tal minimalista, la mesita y el espejo que aparecen en la foto, tampoco es cierto. No había absolutamente ni una mínima repisa para poder dejar las cosas. Lo único para apoyar algo era la tapa cerrada del inodoro. Les pedí a los del Hotel que nos trajesen un banco, una silla, una mesa , algo y nos dijeron que no era posible. Además, tampoco tiene secador de pelo, y si lo alquilas, 10 libras diarios. Si el día de salida, quieres dejar las maletas unas horas cobran 15 libras y por cuatro horas más la habitación 80 libras. Y lo que no había visto nunca, y eso que he estado en mogollón de hoteles, es que no te limpian la habitación , ni te hagan las camas por supuesto. Lo único que hacen es recoger la bolsa de basura que hay en el baño .

La posizione

Tutto il resto!! La camera non ha nemmeno una finestra, il servizio pulizia è inesistente! Tutto il soggiorno ogni mattina chiedevo le asciugamani e la carta igienica, il letto non è stato mai rifatto e la camera mia pulita in 4 giorni! Per 470€ mi aspettavo molto di più!

location is the only perk

dirty rooms, stained toilet, limescale on the tiles and shower, booked a double room and was given a twin

Localização no centro turístico de Londres. Hotel localizado no cruzamento principal da Piccadilly Circus. Quartos condizem com as fotos. Boa opção para passar de 1 a 2 noites.

Quartos pequenos, sem mesa de apoio e somente 1 pequeno local para colocar malas. Chuveiro com meio box, onde acaba molhando todo o banheiro. Não há secador de cabelo (caso queira, ele é cobrado). Cuidar na hora do checkout pois, ele fecha às 10 hs (a.m.) da manhã. Chegamos no hotel para fazer nosso checkin às 21:00 hs (9:00 P.m.), bem além do nosso horário e quando fomos fazer nosso checkout (após 4 diárias), nos cobraram 50 libras pois saímos às 11:40 hs (a.m.). Penso que pelo período que ficamos e por termos entrado tarde, não custava fazer o late checkout e não nos cobrar. A funcionária simplesmente não quis conversar e falou que era regra da casa a cobrança. Serviço de limpeza acontece em horários variados, geralmente entre 5 e 6 hs p.m. Tivemos que solicitar a limpeza para ser feita pela manhã (horário em que estávamos fazendo nossos passeios).

La ubicación

Habitación como un búnker sin TV ni ventana ni ventilación.

Room was clean, comfortable and I couldn’t hear any other guests. Check in was very easy

Seemed to be slight damage to the tap in the sink, though this didn’t affect function. The mirror light in the bathroom doesn’t turn off, so there’s no way to turn all the lights out when you want to sleep (since there’s no windows or anything by maybe this is a safety feature?). In the morning the wifi suddenly stopped working. This made it very difficult to get any work done that I was in the middle of, since phone signal is weak inside the hotel. It also affected check out, so while it was handled, I left unsure as to whether I was properly checked out of my room

The property was clean and the entrance was nice and people was there to help to check in you do have to pay £15 to leave your bags which isn’t stated any where

The loud music that was on all night till gone 2 in the morning I was glad to leave we stayed in 2120 if you get that room expect not to sleep at all

Ubicación y concepto

Que no hagan limpieza a diario, solo lo hacen a cambio de £25

The location in Piccadilly Circus was fantastic and walking distance to lots of food options as well as tourist locations such as Buckingham Palace, Big Ben and the London Eye

The room was very small - would suit a solo traveler well but was tight for a couple with 2 large bags.

Posizione ottima, per il resto molto al di sotto delle aspettative.

Camere sporche, piccole, veramente senza nulla (neanche una sedia, un piccolo tavolo e nemmeno qualcosa per appendere gli abiti) si giustificano dicendo che è la filosofia dell'albergo..........

La struttura è molto bella grande e pulita , posizione strategica.. complimenti

Unica pecca della mio soggiorno è che ho prenotato la stanza che non aveva finestre

nothing at all

very terrible facility No chair and broken lights dirty bad living quality etc

Convenient, nice staff

Toilets downstairs!

Best location ever Clean and beautiful and modern Brand new bathrooms that are sooo important for me

My cocoon (as they call it ) doesn’t have a shelf or anything to hang my cloths I think sime rooms have it as I saw in the pictures

Location excellent and clean room.

Not enough place to häng on clothes.

Location, friendly staff , comfortable beds, clean

Frosted Glass sliding door to bathroom, disgusting for group sharing

Location and it’s rainwater shower

The room we had was very compact. We stayed here 2 other times (always Cocoon 2) before and the room we were offered was much more spacious than 9.203.

Sehr Zentral, gute Anbindung an die U-Bahn und unschlagbares Preis Leistungs Verhältnis

Die Zimmer könnten sauberer und besser ausgestattet sein, wie z.B. mit einem Föhn

The design of the hotel is pretty and the location is very good, but that’s about the only good thing to say about it.

We had to change rooms 3 times upon arrival because the first was over flooded, and the others really dirty with broken items. There is no windows, so the air conditioning needs to be on at all times making the room really dry and uncomfortable to sleep in - hard to breathe at night. No hairdryer in the rooms and when asked to borrow one from the reception they required 10£… 10£!!!! That’s just outrageous. At least rent it for a decent price of 2-3£. Not coming back and wouldn’t recommend it.

La propreté

Trop chaud pas de fenêtre

Plassering, enkel innsjekk

Litt bråk fra vifte

The location was convenient and checkout was contact-less.

Staff were rude, I was waiting for a food delivery order near the entrance after a day of work and was told by a rude member of staff to go and wait outside at 11:30pm in November. The room was BARE. It is literally a bed and a toilet. The bathroom was disgusting, the shower head had clearly never been cleaned and the tap was broken and when the water is running it sprays everywhere. No windows or TV, it feels like a prison. The walls were so thin I could hear the room next to me turning off the light switch and my bedroom door didn't lock properly, I didn't sleep a wink. The gym closed way before my arrival and even if it was open, gym entry isn't included in the price. Possibly the worst hotel I have ever stayed in and I will not be staying again.