I was extremely disappointed when I found out that there is no proper help is available. The receptionist had no idea how did the phone works in our room. I paid for 7 nights and I was told that if I need my room cleaned I need to pay an extra 220 AED. WTF? Who pays to get the linens changed everyday ? Who charges to clean the trash and change new towels ? I had the worst experience ever in my life 🤬

I was extremely disappointed when I found out that there is no proper help is available. The receptionist had no idea how did the phone works in our room. I paid for 7 nights and I was told that if I need my room cleaned I need to pay an extra 220 AED. WTF? Who pays to get the linens changed everyday ? Who charges to clean the trash and change new towels ? I had the worst experience ever in my life 🤬 1: Living room light not working. 2: Balcony lights were not working. 3: Refrigerator had a bad smell 4: No Room Service Available 5: 220 AED extra charge to get your room cleaned ( B.S ) 6: Small Garage Parking.

Balqis Residence was an amazing place! The building was clean and the hosts of the building was always very nice and helpful. The pool area was great and had direct access to the beach.

We weren’t allowed to bring any outside food or beverages to the pool area or the beach, we could only order from the beach club. Although the location on the palm was lovely, it was a bit too far to the train so I’m order to get to the city we had to take taxis.

Very nice apartment. Great location. Very good communication with HARMONY.

everything

everything

location

we ask for cleaning but they refuse to clean and ask extra money 278 AED ? and vary bad dealing from the harmony staff the reply me if don’t like you can move to other place we will not do cleaning until you check out harmony staff need special training to deal with customer

spacious, nice staff, noise problem been quickly solved, great place for family stay, good value for money

noise issue is very common during that area, due to frequently decoration, it did affect stay a lot, however, the staff solved the problem quickly by changed to alternative flat

Good location

Old apartments, dirty and mold. All pool and beach area is under renovation, a lot of noise for the whole day. Nobody informed about that. No service at all. You even need to get your own towels to the pool, and nobody changes it for 2 weeks.

The location is excellent, very beautiful and quiet, near the beach, nice for walking and sitting on the beach. The apartment is large, spacious and very comfortable with a beautiful view. The building is also quiet. In general, the location is excellent and beautiful for the price. Special thank for Daniel and Ahnaf.

The apartment needs to be cleaned better, when we reached the apartment it was not clean with a lot of mold and dust, and food from the occupants before us. For transportation You need to call a taxi or a private car as the place is somewhat far the services, there is no taxi front of the building.