Rooms were nice! Comfortable beds and furnishings. Nice bathroom. The staff were nice although it is clear management had not thought through the hotel service and amenities. I’d stay here again because the below problems can we fixed very easily.

No real service was available when we needed it. There was construction that was not closed off. They wanted cash and an advance instead of credit card. No generator so I couldn’t get a receipt at check out Had to move my car multiple times because parking is almost non-existent. VERY loud wedding in the hotel until 1am; VERY loud street outside.

Really friendly staff in a great location!

I liked the room. It was big and comfortable.

The room wasn't clean enough. The washroom wasn't clean enough. The towels weren't clean. No blankets were available. Had to ask for blankets then the staff brought it. Too much load shedding and their generator wasn't ready. Got stuck in the lift due to load shedding.

Hot water, comfortable bed, good Wi-Fi.

The general cleanliness of the property. There was a squashed dead cockroach left in the bathroom and droppings in the bedroom. The breakfast dishes were still outside the room when we went to bed. The ‘duty manager’ was rude and bullying, demanding payment ahead of time and harassing us on the room phone.

The staff was amazing! They were very helpful and accommodating and even helped us to find a car to use to go to Paphur Monastery. Thus, the hotel is centrally located in the city centre with a nice neighbourhood. The room is clean enough and we’re happy about it.

No hot water for shower!

nothing at all

there were nothing to be appreciated

The staff was nice and good location.

Breakfast was really poor, and they only gave me on of the two days I stayed. I had just one towel I'm the bathroom, the room had some dust and the building need more care.

Staff very friendly and cooperative