I loved my studio apartment and all that was provided therein.

I feel if the studio accommodates two people then they should have two access keys. I had trouble with accessing my room cause I had one access key which meant I couldn’t go anywhere without my friend and they couldn’t go anywhere without me because we didn’t each have our own key.

The location was close to the venue we were attending an event at. The Checkin staff were amazing and facilitated an early Checkin for the 3 studios we booked . The facility has very tight and assuring access security standards. The rooms are impeccable and bedding very clean. We got good recommendations for eating places and the security personnel escorted us to a nearby restaurant to have a late dinner . The front desk staff are very well suited for their roles and should certainly keep it up !

Better communication regarding pressing /ironing if this is an upfront payment process it must come through when housekeeping collect items . The standard practice is to sign laundry to the room and if this does not apply herein this must be a pre requisite for collection

The View is beautiful at night.

Location

Room is dated, no privacy in toilet, nowhere to hang wet towels, no shelf in shower, charging plugs only on one side of bed, room standard not relevant to price

everything

nothing

the view is everything. Wi-Fi worked very well . room was clean .

No porters to assist with luggage. not enough security to assist with parking. looking for a parking spot was stressful.

Check out was seamless with friendly and professional staff. Great location - walking distance to Sun Bet Arena which is perfect if you are attending a show there.

good position, close to sunbet arena for shows.

We’re told there was parking, part of the reason we booked there. We drive around for 30min trying to find a designated bay. there were none. The security guard could not help and neither did the admin desk. In desperation we parked in a numbered bay. We’re told there was a chance we would be clamped. Staff completely disinterested. Loads of empty numbered bays. I had booked a 2 rooms with breakfast. We went for a below average restaurant at Koi as it was booked and paid for ( so we presumed) . Apparently it was not included in the price we paid. We then had to pay R165 for a ridiculously overpriced breakfast.