Location

Tired decor and facilities like a student house

The location of the house was very good. Near to all the shops and restaurants. Easy to get public transport to other places of interest eg Gloucester.

The property was advertised as two bathrooms which is the main reason we booked even though it was above our budget. The property had one old fashioned bathroom plus a tiny toilet with a wash basin. When I contacted the management company they immediately changed the description and said it was booking.com mistake. Curb Property Management gave us a bottle of wine as a goodwill gesture but then ignored all the emails I sent them. When I returned home I decided to contact booking.com. I am very upset to say that Curb Property Management told them I was very rude and unpleasant, this was not the case at all. The Citizen Advice Bureau said I had a case against them but I was so upset by their view of me I decided to not pursue this matter. Finally booking.com advice is to always read the reviews and not to book anything rated less than 8. It has taken me 3 months to write this review because I have been trying to forget about my experience with Curb Property Management. Maybe the owner should consider employing another agency to let their property.

Central location, good size, comfortable bedrooms, towels and bedding.

Downstairs toilet doesn’t flush waste and paper away. Storage heaters inadequate and not working at all in lounge. Additional movable heaters helped but unable to put these in bathroom for obvious safety reasons. Downstairs rear of house was cold. Kitchen and front upstairs bedroom smelled of drains. Electric shower was weak and lacked water pressure. Parking permit purchased in advance was a waste of money: we had to bring a different car to Cheltenham and agent told us the car registration could not be changed. Located on a main road road which was noisy for lounge and front bedroom.

The location which is walking distance to the town and shopping areas. The heater in the bathroom that warmed up the bathroom. The comfortable beds. The kind landlord who delivered 2 extra newly purchased heaters for us to use in the bedroom and living room. There is an open parking that you can pay for 24 days with maximum rate of GBP10.

The stairs to the bedrooms but I supposed that is normal for historical houses

Lots of room in a three bedroom house. The property was clean. We were able to purchase a parking permit which was really useful. The location near the centre was ideal,

Minor issue but the lounge carpet has seen better days.

Location was good, about 17mins drive to Oxstalls. and just over an hour to most other places. we visited Bath, Gloucester, Malvern, Upton Upon Severn, Tewksbury, The Wye Valley & the Forest of Dean. Property was clean and the facilities were good

The Kitchen is a little small, but manageable. No Line or airer to dry clothes in the small courtyard Tumble dryer not that great. parking can be a bit hit and miss. Not easy to locate Zone 12 upon arrival.

Central location Light and airy property nicely decorated -loved the tiles in the bathroom!

Would have been nice to have fresh milk provided instead of pods

Bathroom and kitchen extremely dated. Only dining seating for 4 when house is advertised for 7.