Very nice property! Only issues we had was having to fill water bottles from the tub and not having a microwave to reheat leftovers. Other than that it’s a solid place to stay on the north shore

Space is small but the view made up for it! Next time will book a place with a full kitchen. Pool and Spa at this resort are awesome! Beach access is a nice walk or can be dropped off and picked up right on the beach from the golf cart service! Over all enjoyed our stay and will definitely return but will rent a larger unit

The view from the lanai is beautiful! We often found ourselves reading books and looking at the mountains. All the employees on the property were very kind. The property is very hilly (which I think adds to the beauty) but walking can be tiresome. However, don't worry! There are employees all over in golf carts willing to drive you to where you need to go! The bed was comfy and the AC worked great and we had no problems while there. Hopefully we will be going back to Hawaii in the future, when we do we will definitely stay here again!

The view from the lanai is beautiful! We often found ourselves reading books and looking at the mountains. All the employees on the property were very kind. The property is very hilly (which I think adds to the beauty) but walking can be tiresome. However, don't worry! There are employees all over in golf carts willing to drive you to where you need to go! The bed was comfy and the AC worked great and we had no problems while there. Hopefully we will be going back to Hawaii in the future, when we do we will definitely stay here again!

I would like to begin by saying that the Hanalei Bay Resort is a wonderful resort and it was my second time staying at this beautiful destination. That being said, the room I rented was ok but not the best the resort has to offer. When I first arrived after check in (which is a breeze) I found the room ok. Upon getting in I wanted to take a shower after a long flight. The shower rod with curtain fell on me when I first entered the shower. It took me a good 15 minutes to get it all set back up and I was already tired so this really annoyed me. The rod was already bent and the tension rod would not sit properly in place, then I had to hang the two curtain back on hooks because they all came off when it fell. When I looked into the tub I noticed that that black footprints were all over the tub. I looked at my feet and they were dirty from the floor of rental. I wore socks and shoes on the plane and only got barefoot while at the room. I wiped the tile floor with a rag and it came back black. Floors were swept but haven't seen a mop in a long while! I got over this as I was in one of the most beautiful places on earth and got a swimsuit on to enjoy the beautiful pool and hot tub. I ate at the Happy Talk restaurant and went back to the room. That is when I wanted to set up coffee pot for the morning, well, darn. No coffee pot. Coffee machine with no pot? Ok so I emailed manager. No coffee for my morning. oh well. I guess these are first world problems, but not a good start to a vacation. I got the pot the next morning about 10:00. The rest of my stay was gloriously uneventful. All in all the room is adequate but they do need to address the cleaning issue.

I would like to begin by saying that the Hanalei Bay Resort is a wonderful resort and it was my second time staying at this beautiful destination. That being said, the room I rented was ok but not the best the resort has to offer. When I first arrived after check in (which is a breeze) I found the room ok. Upon getting in I wanted to take a shower after a long flight. The shower rod with curtain fell on me when I first entered the shower. It took me a good 15 minutes to get it all set back up and I was already tired so this really annoyed me. The rod was already bent and the tension rod would not sit properly in place, then I had to hang the two curtain back on hooks because they all came off when it fell. When I looked into the tub I noticed that that black footprints were all over the tub. I looked at my feet and they were dirty from the floor of rental. I wore socks and shoes on the plane and only got barefoot while at the room. I wiped the tile floor with a rag and it came back black. Floors were swept but haven't seen a mop in a long while! I got over this as I was in one of the most beautiful places on earth and got a swimsuit on to enjoy the beautiful pool and hot tub. I ate at the Happy Talk restaurant and went back to the room. That is when I wanted to set up coffee pot for the morning, well, darn. No coffee pot. Coffee machine with no pot? Ok so I emailed manager. No coffee for my morning. oh well. I guess these are first world problems, but not a good start to a vacation. I got the pot the next morning about 10:00. The rest of my stay was gloriously uneventful. All in all the room is adequate but they do need to address the cleaning issue.

All three mornings there was a rooster, that was hanging around the building, that started crowing at 4:00 in the morning and didn't stop until at least 7:00 a.m. I called the resort the 2nd morning to complain and they would send security to check it out, but probably would not be able to do anything. Also, since the unit was privately owned, the resort did not have the ability to take care of any needs within the confines of the unit. They said that would have to be handled by the rental manager. Not very convenient.

All three mornings there was a rooster, that was hanging around the building, that started crowing at 4:00 in the morning and didn't stop until at least 7:00 a.m. I called the resort the 2nd morning to complain and they would send security to check it out, but probably would not be able to do anything. Also, since the unit was privately owned, the resort did not have the ability to take care of any needs within the confines of the unit. They said that would have to be handled by the rental manager. Not very convenient.

The grounds of the resort are immaculate. the main pool is quite nice with water falls and larger than is typical. The beach in walking distance is quite nice with shade trees. The walk is rigorous up and down steep hills. If you don't want the exercise the resort will cart you down there. We had a wonderful time there.

Best location on earth. The grounds are pristine.

Best location on earth. The grounds are pristine.

But could have used a microwave in the mini kitchen.

But could have used a microwave in the mini kitchen.

The property is very nice. The unit we were in was not adequate. No kitchen. We could not fill a water bottle in the one sink in the bathroom as the sink is only 3 inches below the faucet. We had to fill a water bottle from the tub faucet.

The outside part was great. Five star. The owners are responsible for the inside and there were a few concerns. Such as, it was annoying a nail was in the wall but not picture. There was a disconnect between the owners and the management company in terms of communication. Such as no ice bucket. There resort was not responsible, but the owner is. There was a coffee pot but not filters or any coffee such as any hotel would offer. The paint was not in perfect repair. It would have been helpful to know how to use the TV. The view was great and the bbed was comfortable. A beautiful resort and beach area.

The condo is in the Hanalei Bay Resort which is a beautiful resort. However, this room was a bit out of date. For example, the restroom toilet didn't flush and luckily my husband is a mechanic and was able to fix this after 1.5 days of trying (we called several times to ARRIVED and no one responded). The bed is quite firm and the furniture is quite old and out of date (a very dark interior). Luckily, there was AC which was helpful. We ended up staying in Poipu Bay for 2 nights as this unit didn't go as expected.

The condo is in the Hanalei Bay Resort which is a beautiful resort. However, this room was a bit out of date. For example, the restroom toilet didn't flush and luckily my husband is a mechanic and was able to fix this after 1.5 days of trying (we called several times to ARRIVED and no one responded). The bed is quite firm and the furniture is quite old and out of date (a very dark interior). Luckily, there was AC which was helpful. We ended up staying in Poipu Bay for 2 nights as this unit didn't go as expected.