Location.

The extremely strong scent when you walk in the lobby that overtakes you is horrible. The scene is industrial, clinical…the hallways are darker than a funeral home, and the rooms are not well maintained. Bathroom door wouldn’t slide shut most times and if it did, you were stuck in there until someone outside the door opened it. There was only 1 nightstand/bedside table for 2 beds. 2 plugs total near the beds. Horrible layout. No ironing board on the premises at all. And the staff claimed a “glitch” caused my incidental deposit to be $140.25 instead of the normal $50. We will see if that charge falls off…I doubt it. The bathroom wallpaper was the most fun part of our stay, locating random creatures mixed into a seemingly warm and subtle (though repetitive) pattern. I’ve included a photo.

Location was convenient

Shower wouldn’t get hot. There were random hairs around the bathroom area. Walls were dirty and damaged. WiFi was hit or miss. Walls were thin and you can hear a lot from the hallway.

This hotel looks really nice. The lobby is cool (especially the lounge/bar area) and the pool and outside patio area look like an awesome area to hang out. Even though the hotel is located about a block from the freeway it is set away enough and backs onto a treed area so it doesn't feel like the freeway is right next door (our room looked down onto the pool and trees). The rooms are also hip and fun (I loved the wallpaper in the bathroom!), and I appreciated that they contain a mini fridge, a booth dining area, and a safe.

The layout of the rooms is odd. There is not really a divider between the bed and the sink area (just a wall that extends the length of the bed and no further), which means if one person is up early the other person who is still in bed is hit with the light and sound from the sink area. Also, there is absolutely nowhere to hang any towels, either by the sink or even in the separate shower/toilet room. We had to drape bath towels over chairs and place the hand towel on the counter. There is also no light over the sink, so good luck trying to do your makeup. In addition, the door into the toilet/shower area is a rolling barn door style, and once it starts moving it is like it is rolling downhill into the frame. I smashed my hand between the frame and the door handle multiple times when I didn't move fast enough out of the way of the heavy rolling door. The door also does not have a good fit in the frame - there is a gap, which means anyone outside the bathroom can hear everything happening in the bathroom. Additionally, the shower smelled musty and I detected some mildew. Lastly, even though this hotel is not directly beside the Woodlands Waterway or Cynthia Woods Mitchell Pavilion it still seems to be a party hotel. We stayed overnight because we had a very early cycling race the next morning and were woken up at 2am by people clomping around upstairs and at 3am by someone yelling "whoooooo!!" in the hallway by our room. When we left at 6am we found a dirty towel crumpled in the corner of the elevator (late-night drunken swim, perhaps?). It wasn't a terrible stay by any means but I feel the quality did not justify the high price tag.

Lobby and bar is amazing

Very modern, clean and comfortable, very nicely decorated

Location was perfect !

Water pressure in the shower.

Good location, nice lobby, easy check in

the sofa bed that pulled out was of very poor quality, the room was to sleep 4 adults but it was best for 2 adults and 2 children, the bathroom did not provide good privacy

No hassles

Shower without “grab” handles.

it was cute and clean

nothing