Spacious and clean

We loved the cabin and amenities, location was right off the highway and so easy to get to! There is a sledding park less than a mile from the house for safe sledding. The stereo and pool table were a absolute hit for my kiddos. Bathrooms were super clean, sheets were clean!! I accidentally broke a glass getting it out of the dishwasher and was met with the best customer service when I called to report it.

For as much as it cost and non refundable cleaning fees I was kinda irritated. There was food in the chair in the living room, the bed spreads have seen better days and smelt badly of body odor. The couches were very smelly so we covered with sheets. There was spilled drinks and crumbs all over the night stands, the carpets were not clean. Light switches were dirty and sticky, coffee table and tv stand and speakers had cup rings and sticky which tells me it wasn’t cleaned. We actually tried to vacuum ourselves and realized the vacuum was so clogged it took us well over a hour to get it working again just so we could clean on our first night there so it was clean for my kids to be on the floor. For covid season it was a little off putting to pay such a high amount for a non refundable cleaning deposit to come in and clean ourselves. There is a rodent problem, mice in the cupboards on dishes, getting into our food and clothes, not afraid of us at all, lives under The loveseat and stairs. Liked to poop in the tub at night and gets into coffee. You are asked to put a load of laundry in when you leave (we are totally ok with this and actually did all the linens we used to help the staff out!!) but there was no laundry soap to do so. We ended up using our own soap so I hope no one is allergic to scented soap. We would love to come back in the future but would really like to see the cleaning be better. We have no problem cleaning after ourselves at all but I can guarantee it was left cleaner then when we arrived.