The hotel seems to follow its own rules. Just the night before the booked stay I received a call/message from its staff saying that the booking has been cancelled since you did not pick up our phone (btw which was at 5 minutes difference and it was a missed call). When I called back Mr. Tarun Gaur mentioned sorry you can look for other accommodations as I have accepted payment from someone else for the room now, and since you did not pick my call. At the time of booking I specifically picked a property that gave an option for payment at property, which Taj vista fulfilled. I wrote back on the whatsapp message saying I would take serious actions against this unethical and unprofessional attitude after which they mentiined they were sorry the satff missed writing down the booking and agreed to give room for one night now, saying they have a wedding and cannot accommodate for second night, but will arrange an alternate place. I am sure no one appreciates such unprofessional behavior from someone in service industry just because you cannot manage your bookings and commitments and are okay with moving the guests around for your lack of hospitality skills.

The entire staff, the sweet smell when arriving to the bedroom, the 1km walking distance from the Taj Mahal and the cleanliness

overall experience is good.Very much nearer to Taj mahal

here was water shortage for one day.but management team handled the issue very well and brought water for us.

Everything

Bed room and bathroom facilities are very good with the AC. Overall very good Hotel to stay.

The room was quite good and spacious

It was a wonderful experience overall.

very good hotel with good staff

bathroom ceiling

the staff are very welcoming and polite. They willingly helped us to get a taxi to New Delhi and find a good restaurant. the room was extremely clean and quite as well.

Awsome experience

The reception was a very polite and helpful man. The room was small but had a good view with a very clean bathroom. It was so clean and quiet.

They didn't have a refrigerator in the rooms and no safe box.

Excellent place to stay in Agra. .Room was large, cleqn and comfortable. .The east gate to the Taj Mahal is walking distance. Good breakfast and excellent tea. Customer service from all the staff was high level..

Room and ambiance inside the room

Complimentary breakfast is poor

The staff is excellent, very helpful and friendly. The hotel has a great location the the room is spacious with a very comfortable bed.

Behavior of the staff. Food . Service

The water- salty.

Nice hotel..with friendly staff

Can be more clean

The Taj Vista is such a nice place to stay! The primary desk clerk, his name is Vicky, is a treasure! I seriously doubt the hotel could function at all without him. The food I had from the restaurant was quite good, super-generous portions, and very inexpensive. The hotel is located a block off a fairly busy street and the neighborhood is very pleasant and quiet. The hotel and surrounding buildings are all fairly new - some possibly as old as 20 years. The rooftop area is very nice and a great place to have a cigarette in the afternoon with some shade and typically a cool breeze. Tuk-tuks, taxis, and local businesses selling water, cokes, chips, snacks, etc. are close by on the street a block away. The desk can also arrange taxis for transport to where ever you need to go and when ever. The location is excellent and well positioned for the things you will want to see. Agra is really a pretty large town; the Taj Vista is off to the side of it nearest all the historic stuff. Don't be tempted by a quickie day trip to Agra! Spend at least a couple of days at Taj Vista to be able to leisurely see all there is to see - well worthwhile. The hotel is very clean. I must say that the disinfectant (presumably) that they use is VERY strong (like strong Pine-Sol) and takes awhile for the smell to dissipate (use exhaust vent in bathroom).

I was very disappointed that there was no refrigerator in my room - since the listings specified that there would be. They do have a fridge in the dining area, just off the lobby, that one can use. Still not like having a small fridge handy so a cold drink can be at hand. Aside from that disappointment, everything was really nice and it was a great place to stay.

I gave a rating of 8. In terms of value, it was definitely at least a 9. However, there were some problems that would make it a 7 for most places - so I split it to 8. The staff is extremely nice and very competent. It would be impossible to ask more of them in terms of trying to please a guest. The hotel is fairly new in a newish street - probably 10-15 years old, I'd guess. Marble tile floors throughout shine like mirrors. Despite the few shortcomings, the price I paid made this a great value! The food I had was very good and the portions beyond generous at a very low price.

There are a few things that could be done to make this hotel a step above where it is. The bathroom is pleasantly large - as is the shower. Having some sort of divider so that taking a shower didn't wet down the whole bathroom would be a big improvement and there is plenty of room to divide the two. The listing states that the units have a refrigerator - THEY DO NOT. That was a primary reason for booking here. BIG DISAPPOINTMENT. My room had just barely enough curtains, if stretched just right, to cover the window. It would have been good to have room darkening drapes for sleeping late or afternoon naps.

very nice hotel neet n clean perfect for family stay

The room was good and the bathroom facilities were great if compared to other hotels, nice central location to the Taj Mahal and friendly staff! Overall a good choice for a night in Agra

its was a bit noisy and the breakfast was not good