Gostei do atendimento e da gentileza dos funcionários que até nos emprestaram um micro ondas depois q contamos sobre nossa experiência negativa do outro hotel que se recusou a nos receber.

Tudo foi bom.

The hotel was beautiful and very clean.

I did not like where I had to park.

Limpio, moderno, excelente cama

Poca presión del agua de la ducha

Localização- ao lado sawgrass

Estacionamento não coberto

The location

The issues with booking.com were tremendous and the booking did not properly carry over to the hotel. The check in took just over 30 minutes with the front desk hotel staff, as they claimed the deposit never carried over from booking.com. The staff claimed I would need to pay for the stay (which would have charged me twice for 3 rooms). But after persistence, and proving to the staff that the total for the rooms was already taken out of my bank account, they were finally able to get us into our room. The process was a nightmare after a long day of driving, and I would never recommend booking.com. The staff at the hotel were very hard to deal with and unprofessional. The experience was very poor.

Excelente

Minha porta perdeu a bateria da fechadura e tive que esperar um técnico vir resolver para poder entrar no quarto

Está muy cerca del mall caminas unos paso y llegas , es cómodo y acogedor si vas de compras ideal .

Accueil impersonnel. Le service n est pas la. Manque de l eau fraîche ou des glaçons. Le service ne correspond pas au prix

La habitación es cómoda y la ubicación

El precio

Quarto muito espaçoso, chuveiro excelente, dentro do outlet mas fora da correria, próximo de vários outros comércios.

Café da manha tem poucas opções.

Location right next to the Sawgrass Malls entrance

Housekeeping left used towels in the corridors for a long time. Air conditioning was too cold and difficult to get a nice temperature.

A un lado de los outlet

Me toco una recámara que da al anuncio luminoso del hotel por lo que entraba mucha luz

Everything

Location

Price

Es una buena alternativa para hospedarse al lado del sawgrass

UBICACIÓN EXCELENTE QUE TE PERMITE COMPRAR EN EL MALL SAWGRASS Y VOLVER CAMINANDO 50 metros A GUARDAR TUS COMPRAR, DESCANSAR Y VOLVER! ACCESO INIGUALABLE!!!

Great location.

Hotel did not have a full menu or room service.

Buffet breakfast was too expensive for what was served

Bathroom needs more cleaning

The location

Small closet and it wasn’t clean and everything from the aisle can be heard easily, too loud.

The location was perfect, the room was modern and the bed was comfortable. The staff was very nice.

The room fridge was very small, the bathroom door was a bit hard to close

Everything especially

Not having shuttle to airport

I thought the breakfast was limited in terms of choices. The continental station barely met expectations. I paid for food that I didn't receive but really could not be bothered to inform the kitchen.

The cleanliness most of all. The lighting in the lobby/lounge area is a little dreary and even though the decor is nice, the lighting makes it feel damp and cheap.

The location

No one cleaned our room. A room attendant said we were on the list for our room to be cleaned. We called and asked for 2 sets of towels. Never got them. We had to go and get them ourselves at 6pm, our Party was on the roof top at 7, had us late because we needed to shower! The trash was still in our rooms

Everything was excellent the bed was not made up to my liking

The bed was not properly made

The hotel is very nice and clean looking. The room was a nice size and modern looking with the lighting. Classy hotel, I will definitely stay here again.

I think the parking during the day can be a nightmare because it shares a parking lot with sawgrass mills mall. The breakfast buffet is overpriced for the selection of food.