The stuff was fantastic. Really professional. The room was very clean and the location fantastic. The breakfast awesome!

The interior is old fashion but actually we loved it! A lot of charm.

Location was suburb!. It was close to the ferry, right on the water, and near the church, collonade and Granite Museum. Breakfast was very good with lots of fruit and other choices.

Would have liked more variety in dinner choices.

Location, views, breakfast

Unknowingly I paid for a small room. But everything was fine. Staff very helpful.

I had the most amazing steak at the hotel restaurant, the staff were excellent at the hotel and restaurant. The room was slightly hot but it was a hot weekend! The hotel location and the view from the room is stunning. Hotel is a bit worn but that didn't matter to us as we had a lovely stay.

Air con probably needs a service.

Great location. Very good breakfast.

No curtains (only very sheer ones) and being east facing we were awake very early (this was September- goodness knows what it would be like in June!)

Nice hotel with restaurant, facing the lake

I had only an overnight stay but it was an excellent experience. The view of the lake, the mountains and the 3 Borromean islands is breathtaking! I was watching the flashing lightning in the distance at night and watching the sun rise in the morning. I had a restful and calming stay in this hotel. The lady at the reception was so kind and helpful, she let me extend my stay past the checkout time just so I can enjoy the room longer while waiting for my shuttle to arrive. When I was at the street to catch my shuttle, she ran towards me just to say goodbye. I feel so grateful I stayed here and would definitely stay here again if I ever go back to Lake Maggiore.

the wifi is not stable. it comes and goes.

Perfect location spacious room great breakfast friendly staff

everything was perfect except the air conditioner conditioner was a bit noisy

Great location to be based to explore the area.

room was 'tired' and bathroom tiny but didn't stop our enjoyment.

Staff was very kind and room was very clean and comfortable. The breakfast terrasse by the lake is a real plus! Some of the breakfast items could be of slightly better quality but that was not a big deal for us.

Superb location, travelled by car and even though the hotel doesn't have its own parking there is plenty of free parking near by at a few locations. We had a refurbished room over looking the lake, beautiful view. Breakfast was good with a good choice available and a choice of inside or outside seating. Cafes, restaurants, ferry terminal and train station all within walking distance. Small supermarket also around the corner.

Air conditioner was quite old but not really an issue and for the price we paid not gonna grumble. Hotel has no ironing service so good idea to take a travel iron if you may need one. Public laundry next to hotel also if you may need to use it.

The location is great especially being able to sit at the lake for breakfast. The staff were extremely helpful and made us very welcome with our four month old baby.

Nothing

The property was great - as described. Very convenient to water, ferry and several nice restaurants. Parking was convenient.

The extended bedroom for two of our family members did not have AC. We expected AC in each sleeping room as advertised.

Very spacious room. Good beds. Friendly reception. There was a desk in the room, so it was comfortable for me to do some work on my laptop. Our room was not along the main street and therefore relatively calm. There was a posibility to have breakfast at the lakeside which was very pleasant. Breakfast buffet (included) was good. We were there for one night passing through, but it is also fit to stay if you want to visit the lake. Boat terminal is across the road.

Parking is not available at the hotel. But you can park the car for free at the railway station (10 min walk). Aircon made a lot of noise and did not have enough cooling capacity. Internet acces: network was fast, but the internet with acces via a welcome page was not. I could not use my VPN protection so I had to acces the internet through my phone.

wonderful location

we had a room with lake view

when you have a room with lake view you are at the same time at the front near a very busy noisy road

Amazing location, very close to several restaurants overlooking the lake. Good starting point for walks, convenience store in vicinity as well. Room was ok, it was apparently renovated older building, so all functional despite being small-ish.

Very - very! - loud ventilation in the bathroom and total lack of power outlets - there was only one suitable for phone chargers so if you have more than one or need to charge your phone and something else you are done. Also - for a socket for PC plug I had to unplug something else...

The view from the room was amazing, overlooking the lake. the staff were very helpful. The food was excellent. my complaints to the chef for the food. one of the best meals on our journey. highly recommend this hotel for its hospitality and of course the morning croissant and fruit

Location. . Couple running were very friendly and helpful. Breakfast was good.

Very cute hotel, very friendly couple to run that hotel and take care of their guestst, very personal, great breakfast buffett and you can have your breakfast right at the lake!!

Hosts were really nice and helpful