location

amenities are fine. Free parking is a benefit

for a 4star hotel i would expect the air condition to be a matter of course. Indeed my bad i didnt check that in the desc. specifically.

perfect

nothing

Friendly staff. Nice location.

The rooms do not have air conditioning or ventilation. The refrigerator is turned off, there is no way to cool anything. I wanted to charge an electric car, the charging system was freely available without instructions and additional information. Suddenly, an elderly hotel representative came out and took away the charging contact, she was in a negative mood and could not say anything about charging options. Wifi only works for one night, after that there is a charge.

Location &breakfast were great

Nothing

close to the city. Good parking possibilities.

I like the room and the facilities that were included in that price range. Easy check in and check out.

Breakfast is very very good.

No ev charger on site No Coffee/tea. In room

great staff , wonderful location and quiet nice hotel . fantastic swimming pool. Spacious room Great breakfast

the mattress was a bit too soft for my taste.

Very nice hotel, great localization. Rooms clean, comfortable and quiet. Great breakfast with lots of choice. Close to old city center. Staf very helpful and friendly. Highly recommended.

Comfortable and clean hotel with friendly staff and nice breakfast. Close to Altstadt.

Breakfast and room

Check in was terrible. The receptionist didn't look like I was worthy for her hotel. I might have looked miserable and wet after 125 km on my bike in rain, but she was not helpful at all. She almost didn't care to look up my booking number despite I was waiting in the reception - wet and cold. Other than that the hotel was very nice, but make sure to wear your best clothes on check in.

Good breakfast and perfect with parking right outside the front of the hotel.

A bit bad smell in the room.. like it was a very old person who lived in it the day before..

- Lots of free parking spaces - Great breakfast, lots of options and the staffs were very friendly - Even during corona time I could use the swimming pool and sauna (with an appointment). Highly appreciate this. - Room was clean, quiet and very comfy - Good location, could reach the old town center on food within ca. 10mins

Nothing in particular

Front desk senior staff manager lady was super professional, engaging and helpful, directed us to the perfect restaurant and made us feel well taken care of. Gym was amazing, well suited for a full workout and a rare jewel. I would not have expected such a nice gym in a modestly sized town and it was wonderful to have a proper workout after many days on the road. Breakfast was also excellent and parking is free and ample but the gym and front desk manager were absolutely top.

Front desk trainee needed a lot of polish. She didn't have much of a service culture nor engaging personality for hospitality work but the manager made up for it and clearly saw the deficiencies and jumped in when needed.