Thanks to Rababe from day in to day out, she was very friendly and helpful with us never felt stranger in the city, she could do whatever possible to know the area, 1000K thanks as well the staffs from the breakfast area were so nice and welcoming

Lovely, clean, comfortable hotel with well-trained helpful and polite staff. Excellent location. Great breakfast We loved our stay here.

Lovely staff. Welcome drink was a treat. Excellent location; lovely view of the lake.

Breakfast and Staff were great

shower thermostat didn't delivery constant warm water Only on feet distance from wall to bed on each side Noisy instant water heater Windows not shutting tight Bedding is not up to standard

Perfect Location, Nice rooms, clean and friendly staff

Good location, very nice room and good breakfast

Nothing to note

Comfortable room and helpful staff. Good selection for breakfast

Lift very small

The hotel was great. All the staff were very friendly and helpful when we needed something. The rooms were clean and spacious. The breakfast was very good. I would highly recommend this hotel to others.

The front desk staff was wonderful- so helpful in so many ways. Rababe and Alberto were particularly helpful. Also the breakfast room staff. Breakfast was delicious. The view from our room was beautiful. Thanks for making this A WONDERFUL part of our trip.

great location, nice view and good facilities

little bit of traffic noise if windows open

Beautiful location. Very friendly staff. Fantastic breakfast selection.

Nothing-exceeded expectations.

breakfast, location, bar, reception, friendly personnel, garage

breakfast had a good variety , hotel by the lake in a central location, great for all kinds of activities, magnificent view of the lake and mountains

lift only for 2 people when the hotel is fully booked long waiting time for disabled people tendious

hospitable

location

Location Breakfast

I had booked a double room and did not expect two more beds squeezed into room 52 under the roof. Together with the slanted ceiling it made moving about very difficult. I was cold in bed and could not find an extra blanket. Tea making facilities okay but 4 beds and only ONE tab of cream/milk, which was old and sour. Undrinkable! Through the connecting door I could hear every word spoken in the adjoining room 51. The safe could not be unlocked and it was too low down and the print too small to read any instructions. Four beds - only ONE drinking glass in the bathroom! When checking out the receptionist wished us “Gute Fahrt!” instead of “Auf Wiedersehn!” but that’s fine because we will certainly never return.

Was an overnight stay - comfortable, clean with decent coffee/breakfast and reasonable parking

Perfect location, I received a video with explicit instructions on how to access the hotel and the response from the staff was prompt. There was complimentary drinking water, which I find very important, as you never know at what time you will arrive; water is always needed! The room had also a lazy boy chair with massage!!!

The room is very nice and comfortable. The best part is obviously the view of the lake from the room.

Very clean, nice room. Welcome drink. Delicious breakfasts. We recommend it once again! We will come back!

Location was excellent near some wonderful restaurants , shops etc Staff could not have been better , all credit to the Director Marco who runs the Hotel with great expertise . The breakfast selection was excellent and a lovely Bonus was room service if required .

Nothing