The view.

Gasrtobar was closed for 2 nights,reception would not give a reason why.....fridge in room had to be repaired on 2 days....foul smell in the area ,when I asked at reception what was the smell,I was told that it was coming from the river next to hotel.

Nice rooftop bar, good location. Away from the busier part of time so nice and quiet for a good night’s sleep. Some family members stayed nearer the old town, but the noise from the town kept them up at night. I didn’t have this problem.

Rooms were clean but a little tired. But fine and functional, could do with a little modernising a lick of paint and maybe washing the curtains… I woke up one morning covered in bites. Suspected this may be due bedbugs, the staff didn’t find any but did move me regardless without fuss. New room smelt like cigarette smoke a bit… but didn’t want to complain a second time. Most of the staff were lovely, but one didn’t seem too happy with me as I don’t speak any Spanish.

Comfortable & great location.

Nothing.

Very good, varied! Location, perfect.

great location near a fantastic park for kids

pool wasn’t open and this info wasn’t immediately made available via booking.Com property and facilities a bit dated

clean.

The pool was broken

Everything in general

nothing

the location

the roof terrace was closed and the cafeteria closed very early

Could have been better, by 9am selection was depleted.

Tea and coffee in rooms

excellent parking, nice people, super bar, location superb relatively cheap

everything pefect

A wedding event was transferred to a hall adjacent to our room due to rain making a lot of noise and blocking the hallway with catering material for several hours on a Saturday afternoon when we wanted to rest in the room. I was not informed of this or offered an alternative when I inquired. Apart from the inconvenience it was also disappointing.

The staff. Even though the hotel seemed to be understaffed every one went out of their way to satisfy any request.

The rooftop bar at the hotel. I had a large group of people coming into the rooftop bar and they did not allow me to make a reservation. Instead I had to hold the tables myself to accommodate 30 people. Even though the bill was over €600 they did not offer a snack (potato chips or olives) which is customary in Spain and more so in the area.

only location - cross street is the beach

isolation of windows is super low, so any party any car passing anybody who is talking in the street you can hear in your room even with closed windows. staff is not taking care of guests rests.

Fab facilites and location

n/a

Everything,staff so friendly, professional, brilliant location.One of my roommate's lost his passport,we had to make our way to Santander Airport and Police to report,the Reception rang me to say they found his passport,was if my friend from Gijon could collect the passport,which wasn't a problem.Thank you so much for making out time there brilliant,and thank you for finding the passport.

Nothing