Reception is 00-24, easy access, service is nice

Room is full of ants and air conditioning is awful

The room was very clean, great location, bar area was nice and the staff were friendly. I would recommend for a quick stay/weekend break. Good hotel for a 3star.

Unfortunately the breakfast was completely tasteless. It was only thing that let the hotel down but it really was poor.

everything especially Carmen on the Front desk.

nada

Very good breakfast, good variety of foods, showcooking, very clean, great location.

The walls are a bit thin and the toilet in the room is in a weird place and a bit hard to get to.

Excellent hotel for a stop over. On bus route to the airport. Also, close to the Arenal beach and restaurants. Small room, but looked recently renovated, well kept and comfortable. Bed was really comfy. Bathroom also smaller, but had everything you need. Not spotless clean, but good enough. I only stayed overnight and left early in the morning, before breakfast.

A bit loud. I could hear my next door neighbors via the balcony even though I kept the door closed. They were talking in normal voice, but still it was like they were in the room with me, I could hear every word.

was noise guests in night time, and not enough pillow, only thin one.

The check-in was smooth, breakfast was good, the room was nice, the view was great and the staff was lovely specially Carmen, she was so kind and helpful. I really don't understanding why the hotel has such a bad reviews, I had an amazing stay.

It would be nice if hotel provides an iron you can borrow and a glass for water in the bathroom would be nice too.

price quality was good

weird small in the room

Really nice staff, good breakfast and great location

I really enjoyed it. Breakfast was really nice...location was great and Carmen at Front Desk has been very helpful. Thank you ;-)