Gardens, polite helpfull staff

Small room, signage for the bar poor and had to look for bar service. Otherwise OK but nothing special!

Stayed here for 5 London marathons now and they accommodate the runners so well

No bath in the room 😂 that’s only a nice to have after a run

Comfortable beds, clean rooms, good breakfast and staff very helpful !

Area

Small rooms .. in need of revamp

Location

Very small room for price.

The garden is gorgeous and the neighborhood is very quiet, perfect to have morning stroll. The breakfast service was also good. Every staffs I met was very nice and willing to help.

The hotel is old(historic), so room itself felt bit outdated. But it was clean and relatively well maintained.

The hotel was conveniently located with free onsite parking which was the main reason for booking this hotel. It’s nice to stay in an independent hotel rather than a chain. The bed was very comfortable. The breakfast was great value & lots to choose from. Nice to have some green outside space.

Inside the hotel is a bit of a maze, with lots of split levels & steps, this could be an issue if you have mobility problems. There seemed to be only one lift which the staff use with their laundry trolleys, so when you’re trying to leave with your bags to checkout you can find you need to wait a while for the lift to be available. The cocktails were not good, they would be better off not offering any but stick to wine & beer.

very comfortable and quiet

Very good

Nothing

Nice and clean

Lift

Location good, room very nice, big and comfortable, needed help to turn towel rail heater on which was fine, staff very helpful and friendly.

Only thing I would say dinner in the garden restaurant was disappointing, I felt it was brake brothers food and the salad that came with my fish was two pieces of lettuce, wine was good but very pricey and the pudding was delicious

Never been disappointed with my rooms

The food at the restaurant was fantastic.

The bed was uncomfortable and I couldn't get the room to cool down, it was like an oven. Also there was a conference on and I could hear it going on till the early hours. Not a great nights sleep.

Very clean and large hotel with excellent facilities. Great parking out the front of the hotel. Clean room and friendly staff.

Very good

Coffee machine not working properly

Friendly staff and had a room upgrade, which was a nice surprise. Clean room.

location great business

pillows far too soft

Pleasant hotel, comfortable and with ev charging facilities.

Allocated room was not cleaned, but this was quickly rectified.