L’accueil par la gérante et son fils a été formidable. Très attentionnés ils ont facilité notre court séjour chez eux.

Eating is very convenient nearby. Staff is very nice and friendly. Location is close to the Botanic Garden and Lingyin Temple.

Shower room is a bit small.

Мне очень понравился отель. Близко. Удобно. Хозяйка -золотой человек. Внимательная. Услужливая. Добрая.

Такого нет

Reasonably close to West Lake, so a nice location. Staff speaks decent English (rare during my entire travel) and was helpful with taxis to and from the property. I even received a checkup if I had woken up by request, and staff walked with me through the cold to arrange a taxi to the airport. Room was pretty good as well for the price.

Emplacement, gentillesse du personnel, personnel anglophone.

The host/owner was very helpful in all aspects, she would run with you to get to the bus to my school, she was even ready to hand in some coins for the bus. Also they were insightful if you want to explore Hangzhou in terms of transportation option so you can enjoy sight seeings. During free time, they would share thoughts about the place, the people and your experiences. During my last few days, they also helped me to book a train ticket going to Xiamen for my next destination. The secret of a genuine service is the heart and the willingness to help others and for me they were very much willing to help in all aspects. Special thanks to Jason for picking me up from the airport and assisted me to go subway for my next trip. If I'll go back to Hangzhou, I will definitely stay at Hangzhou Citynest Music B&B again just give me more discounts, just joking. Thank you and more powers!

For improvement, just add shaver or razor kit for male guests. Also if they can provide complementary coffee or tea inside the room will be great especially during the winter. Other than that, it was a great experience.

Friendly staff who met us with a smile and helped us with our luggage when checking in and out. Also the place is comfortable and clean and has a very good location; near the bus stop ,and there were many restaurants and a supermarket nearby. It’s in a quiet area and we really enjoyed our stay . I definitely recommend this place!

Nothing

The host is really nice, very helpful, even paid for our train tickets and changed our room on request. Loads of little attentions really appreciated, we had a great stay!

A little cold, but it's the season!