It was okay.

The breakfast sandwiches were cold.

Awesome

N/A

the breakfast was fantastic

having to use the key card for everything

Breakfast was good. Pet friendly place our dogs loved it here the staff always happy to see them!

No comment.

Exceedingly expensive for what it is. I don’t know if it was just the time of year I was there that made it particularly expensive, but I’ve traveled a lot and rarely seen such an inflated price for a run-of-the-mill accommodation.

The bed wast super comfy. I love the feather pillows and soft sheets. It was clean and the breakfast was delicious with a lot of variety. It was in walking distance to a lot of stuff. And the homeless were non aggressive. One of the best places I've stayed and looking forward to going back.

Instructions on how to use the parking garage could have been better but that's my only complaint.

I liked how safe it felt in our rooms. Needing a key to get everywhere is really nice, especially for families. We liked the laid back modern feeling. Very clean and felt high end. Room was very clean, the products available in the shower to use were very nice! Friendly staff, clean lobby. Responsive to calls.

That the Hilton garden comes first in the walk way to the hotel. Especially when you have little ones, sometimes that's quite the trek when you need to run to the car for something or hauling bags back and forth with young ones. Also, I can't count how many times we had to stop our 2 year old from getting her fingers pinched everywhere. Maybe a little too modern for families with young ones.

parking was not great.

parking. $20. not easy to navigate at 1st

Room accommodated my family.

Room wasn't fully cleaned. Went downstairs to tell the front desk they tried to accommodate us by giving a smaller room but we said no and just got some wipes and cleaned what was dirty.

Affordable, comfortable, trendy decor, safe, close to WMU campus and all downtown Kalamazoo has to offer. I wish this hotel was around when I went to WMU. I remember my parents staying at other hotels in the area when visiting me at school. The other hotels within this price range aren’t as conveniently located, aren’t as clean and new, and don’t feel as safe as this Home2Suites in downtown Kalamazoo!

I didn’t like paying for parking nightly, but it was still very convenient and loved having the skywalk to avoid walking across the street in the rain.

Had a kitchen and lots of room. Newer hotel that was clean

You had to pay 20$ a night to park (which wasn’t clearly posted on website) and the pool was small with no hot tub

We had a suite that sleeps 6 people comfortably. It was very clean and had a kitchenette. Hot breakfast was included with the stay and had a variety of foods. The staff was friendly and welcoming.

Some food and drinks ran out, and they took a little while to refill, but perhaps they didn't have enough staff. Otherwise, everything was good.

Size of room, location & amenities.

Breakfast was just ok.

clean convenient location

staff was confused and unhelpful regarding directions to park breakfast selections were not nearly as varied or interesting at other Home2 sites

The woman at the front desk was very friendly and helpful. There's a parking garage attached to the building which was nice.

The parking cost $20 through the hotel but would have (for us as we were only parked overnight) cost less if we had just paid through the garage.

Great location! Super clean and quiet. The mattress was amazing, we want one for home now! We traveled with our dog and they were accommodating and we had a great experience.