Location is good, near the city center. Beach is also nice and clean. Thanks to the hotel managers who changed our room to a bigger one and we’re trying to help with everything and were really nice

I recently stayed at this hotel and was extremely disappointed. Despite being advertised as a 5-star hotel, my experience felt more like staying in a hostel. First of all, the standard rooms are very small and have absolutely no soundproofing. You can hear your neighbors as if they are right in the room with you, which is completely unacceptable for a hotel of this caliber. Secondly, the poolside parties go on until 2 AM with blaring live music, followed by dreadful electronic music. The noise is unbearable, making it impossible to sleep until it all ends. It seems the management doesn't care that people come here to relax and enjoy a peaceful stay in a 5-star hotel. Instead, the service and environment feel like you've paid $50 a night, not $400. Overall, a terrible experience. I do not recommend this hotel for a vacation.

Красивая территория, хороший пляж, отличный бассейн, хороший спа, разнообразный завтрак.

Плохая шумоизоляция в номерах, слышно и соседние номера, и коридор, и улицу буд-то стен нет. В номере за 8 ночей проживания - ни разу не помыли полы. в целом внимание за номером низкое, в один день меняют полотенце, в другой нет, и так далее.

Room Staff polite

Room service - cleaning Our last night we were waiting 4hr To have any staff to clean our room .., Seems it’s not 24 hr

Small clean and cosy near the attraction.

Sound isolation the meed to make rooms soundproof especially if they accept pet

Nice room and great location from marina

There could be more variety of food, fresh seafood/meat options made on the outdoor grill would be great for lunches. We noticed that appetisers costed more than the main dishes at the beach bar and the portions were very small. The website said the beach bar had sushi but it was not on the menu. The hotel could offer a shuttle service to the marina as we could not book ahead local taxis and often had to wait around 30 minutes for taxis making us late for dinner reservations. There should be complimentary water offered at the beach as most 5 star resorts provide this. The music at the beach was often quite loud and did not fit the relaxing vibe of the hotel.

Cleaning

1- The beach is full with slippery and sharp stones. I got my feet injured from these stones. 2- The scary street doges are moving around the hotel which terrified my family. 3- the location is very isolated and in a dark area. The road was dark and risky. No any facilities or shops in the area. 4- Not safe hotel, they took my car to Park, when I wanted to get my car, they took long time and when I insessted to get my car, they brought another car similar to my car which I assumed it was somebody else car. The receptionist came to wait with me trying to engaged me and waisting the time. I was not sure what was happening to my car. 5- The hotel not welcoming tourists from outside Turkey. 6- Lots of hidden charges, they claim that children stay free, then when we arrived they charged me £240. I tried to see the manger, they brought somebody telling that because they are not European country, they have different children category as they only consider children under six years as children. This not the case in any European, American or developed country.

mostly everything

the manager

We liked everything, nothing to complain