Light airy, nice kitchen and bathroom, bedrooms nicely presented. Location good.

No parking No outdoor seating The advert stated 2 flights of stairs. There were actually 4 flights plus another up to the bedrooms!!!!! Father has COPD and angina, this was very problematic and we felt the listing was not accurately described. Father was therefore poorly and impacted our holiday. Only 3 mugs (4 people staying) One mug was dirty yet in the cupboard. T pot was also dirty yet in the cupboard Cutlery in the drawer had food residue on some items. Microwave front was dirty with greasy finger marks. There was a used coffee pod by the side of the coffee machine. The bathroom on arrival had an awful smell of musty stagnant water (cloth’s or mops that have dried whilst screwed up, then used, leaving the musty smell, no window in the bathroom). The front bedroom has two end windows with no blinds or curtains so we were woken up at 4am with the blinding sunlight. No sockets by mirror in rear bedroom , unable to use hairdryer whilst looking at what I was doing drying my hair. Same when straightening. Smell in the kitchen was like the sea but not in a good way, probably drains? Sofa very uncomfortable. Green chair’s uncomfortable, dining chair rocky and unsafe. Plastic jug in kitchen cupboard was covered in remnant foods and stained! Black scuff marks on lounge wall, black mark on right hand inside arm of sofa. Shower when turned on fires water across the bathroom!! This needs a screw in the shower head arm to stop the water pressure lifting the shower head upright!

Excellent location Well maintained & exceptionally clean Excellent service/communication from hosts via regular texts & emails.

No good if you struggle with stairs - 4-5 flights Shower flips when you turn the water up and soaks the door & floor Very minor issues - we had a lovely stay

Fantastic location, love the views

The house is kind of old and go up to. 4 th floor

the apartment was lovely and. clean and spacious for 4 adults . good potion for walking into Whitby .

it wasn’t east to locate as the signage on door wasn’t very big .. when you get into the property it looks unkept as the corridor’s didn’t smell great also scruffy .

The property was really lovely, it was spacious and comfortable. The property was fully equipped and decorated and furnished to a good standard. The property afforded really good views. We had an issue with one of the windows not closing, this was dealt with by the property maintenance within an hour of contacting them.

The property was on the top floor, which meant a lot of stairs to climb which were quite difficult to navigate especially with luggage.

Lovely apartment. Very clean with excellent location.

The hallway/steps leading upto the apartment could do with a freshen up. Lock on the bathroom door didn’t lock properly.

location is excellent and equally are the views ! Great having a second toilet on the bedroom floor!

The property is located over 2 floors on the 3rd floor/4th floor of the property so is no good for anyone with any mobility issues and I’m not sure this is clear in the info! The corridors/stairs up to the property are quite damp/in need of some attention however when you get into the property it is lovely! We were party of 4 adults however there were only 3 mugs, 3 plates and 3 knives and forks! I alerted the property management company who apologised and said they would try resolve but didn’t, hence we had to wash up constantly/share pots, not really a great experience! the front bedroom needs some blinds as it’s very bright when the sun rises! the shower needs to be turned on very carefully or it jumps out of its bracket and sprays the whole bathroom (and you)! also not hooks/rails to hang any towels!

Loved the 2 double rooms and the view Clean comfortable space for a base for a couple of nights

Only 3 cups and 1 wine glass. Nowhere to hang towels in bathroom or wc and the locks were a bit dodgy. We worked around it, but just something for future Entrance and stairs were a bit shabby and would be less noisy if there was better carpet, but understand this is communal space.

Really convenient location with access to all of Whitby. Flat was really modern and cosy.

Sofa and chairs in the front room look cool but not a comfortable as they appear!

Location

Too mant steps and not enough mugs one had to use a jug

Clean

Apartment is on the 4th floor. There is no mention of this anywhere in there listing. Apartment was set up for three people not four as booked. Living room windows on the forth floor opened fully to a sheer drop. No safety feature on them and we couldn't close one of the windows. We went with elderly parents, one has dementia so we had to move furniture to block access to the faulty window. We left after one night as the four flights of stairs and the unsafe windows were to much to cope with. We rang that night and the next day to inform them. we have had no reply from Host and Stay since we left two weeks ago.

great location, clean and comfortable

shower, so powerful the shower head doesn’t stay in the holder and sprays the whole bathroom. only one wine glass and no soap in bathroom only shampoo and conditioner and no one to hang a towel

The beds were very comfy

The stairs

Great location with spectacular view of Whitby harbour and the steam train

Lots of steep narrow steps. Definitely not suitable for anyone with mobility issues. The apartment was very clean and modern but the entrance to the building let it down as was quite grubby and smelly. The shower needs urgent attention as the water pressure is set so high the shower head flips back and sprays water everywhere! There is nowhere to hang a towel in any of the bathrooms nor anywhere to place toiletries in the shower. This would have been helpful. The master bedroom is the nicest space with comfy bed and beautiful views across Whitby harbour. Being able to watch the steam train coming and going directly outside our window was an absolute highlight. The double bed in the second bedroom is two singles pushed together so there is a very uncomfortable join down the middle. A mattress topper might eliminate this problem.

The apartment is in a great location although there's no parking allocated for this property. We managed to find a free parking space just a 5 minute walk away for our whole stay and there were more available at the time. Literally a 5 minute walk into the town to a good sized Co-op and the local shops and harbour. There are a few flights of stairs to get up to the apartment, in a narrow shared stairway but the views from the apartment make it all worth the effort! The place was pretty clean and well equipped generally.

The living room furniture was a bit uncomfortable. The bathroom had previous guest's hair on the floor behind the door.

The location was perfect. We liked the apartment.

The quilt cover on one of the beds was torn .Both toilet seats were loose .Shower bracket was broken False finger nail on the floor in sitting room .Not ours .In all everything was nice but just needed a good clean .l have been intouch with Hoist and stay and they were putting it all right

fantastic and very comfortable

everything, views, comfort, location etc

Ideally located near a grocery store, the train station, and close to lots of places to eat. Only a 5 min walk and you are in the town centre. Lovely views overlooking the harbour area.

Hooks to hang things (particularly in bathrooms / bedrooms) needed. Waste bins in bedrooms / lounge area would be useful. Bedrooms a little under furnished ; a wardrobe / chest of drawers would be welcomed.

Location good and near central to centre of Whitby town. Accommodation good value for money. Excellent view of Harbour. Good cooking facilities in accommodation. Quiet area.

Accommodation on top floor of property, if you have mobility problems would struggle to access accommodation. Maybe owners to consider letting pets stay at accommodation.

location and spectacular views other properties i believe would not provide

The w.c. seats were very loose and my 4 year old kept nipping her fingers when the seat slid to one side and the sensor for the top floor lights don’t work when your coming downstairs, minor faults that I believe will be easily fixed

The location for the centre of Whitby was perfect & had the most amazing views.

That we wasn’t aware you couldn’t park outside the apartment. We had to drive half a mile away to find somewhere that didn’t require a permit or to pay. Luckily we bumped into some locals ( before we saw the sign) as we pulled up & told us we can’t park there or we would get a fine 😬.

everything it’s modern spacious and very clean.

the sofa wasn’t that comfy