Vacasa did not disappoint. The place is immaculate. We can't wait to come back.

I loved the location downtown to restaurants, shopping and Columbia River. Upon arrival, surprisingly we were in the wrong unit that what I had reserved, but luckily my oldest son was comfortable sleeping on the couch. Our master room bed was not made, the curtains in the living room did not give proper privacy due to coverage, the drain stopper in master bath did not work and the towel rack came off the wall when used. The shower sprays everywhere but on your body. When I originally told management about being in the wrong unit, Bev basically told me that there is nothing she could do and my two grown sons could just sleep together in a fold out couch. Then she told me it was my fault for choosing the wrong unit. The lack of support is the reason why I do not recommend Vacasa.

Clean and modern. Lots of towels and linens. Maybe add a microwave. We were by comfortable

The location can't be beat, but I think it's worth mentioning the hiccups we had throughout our trip. Upon arrival (11:45pm I might add) after a terribly long day of travel we arrived to find that our door code did not work. We called the 24/7 customer service number, to be on hold for 25min to talk to someone. They gave us a second code that finally worked. We had 4 guests staying in the property, but only had 3 pillows and 2 blankets. Plenty of sheets, but when we reached out asking for an additional pillow and an extra blanket or two, they said they would bring them but we did NOT receive them and we had no follow up communication regarding that request. Both bathroom sinks in the property did not drain. And the dryer did not work. Overall, we loved the location of the property and though the property was clean and beautiful, we feel that things could have gone a bit smoother.....

Only issue was not able to get into condo w code they sent . And dryer didn’t work. But the place was spotless and convenient. Parking spaces are very tight…as they mention.

Perfect apartment for a Hood River getaway! Spacious, great location, fully equipped. Would definitely stay recommend and we’ll be back!

Such a great location! So clean and nice!

Pictures online were impressive but in reality the beds were hard and even young people complained. The water pressure was so weak getting the shampoo out of thick long hair was next to impossible and rinsing soap off body not much better than a vegetable mister. The washer and dryer do not work so a weeks stay means going to a laundromat and spending half of a vacation day with your clothes. Finally, a car big enough to fit suitcases for four people is too big to fit in the parking garage which is provided as part of the rental. We paid for on street parking for the week which is a dollar per hour from 8:00 am to 6:00 pm. These are extra costs and inconveniences for an already expensive property. Be aware of these things when selecting this property. The bright spot was location and the local property manager who was most pleasant and helpful.