Love the location of this condo. Great for access to world-class skiing. We were permitted to check in early as requested so as not to miss the Super-Bowl kick off. We missed it anyway because we couldn’t figure out the TV system; hence the request for instructions. We called; we talked to the bots, and finally a professional showed up to assist us the next day. The place was cold when we arrived and quickly learned that the heat takes several hours to come to temperature. A note on what to expect there would have been helpful. Lastly and probably the most embarrassing, is that we could not find the hidden switches to turn on the electric fire place. The bots adequately informed us on the operation of a gas fireplace, not what we needed at the time.

Everything was organized and clean, also very roomy

Nice condo. Had all amenities needed. Clean and comfortable

The property was good and location excellent. When we arrived we discovered that the Master shower was out of order, we could not get the main tv to connect, the toilet in 2nd bedroom ran loudly approx. every 5 min., disturbing sleep and the ceiling fan could not be used without the light, and one kitchen chair almost broken.. We called the 800 number for vacasa and spoke with an agent who told us they would send someone local the next day to addtess the tv issue and they were sorry about the shower. No one ever came to fix tv connection and the rest of the items we were just to made the best of an annoying situation. We were reimbursed some of our money to compensate us for the problems which we appreciated. We don't believe there actually was anyone local to help us and we just had to keep calling, emailing and texting to get satisfaction. We understand now that Vacasa is just the listing agent for the properties and they don't actually have anyone to help is you have problems with your property. In the past we have been able to work with the actual property owner or a local agent which was a much better system.

Awesome location - could walk to everything in downtown Frisco. Perfect for 5-6 people. When we arrived the beds were not made and the sheets were just tossed in a pile. There were no top sheets provided so we had to make due with what was there. When I reached out about this it took 2 days for me to get a call or response back from the management team and at that point I didn’t see the point of having them come over.

Great location and the condo is decent. When we arrived the condo clearly hadn't been cleaned well. The floors had garbage on them and had not been vacuumed.Kitchen garbage had no bags and the property manager kept asking us to look for them. If you plan on doing laundry make sure you bring some soap, they dont provide that. The pantry has old food in it including a tube of crescent rolls that had managed to get into the blender. A little more attention to detail is needed.

Great place and great location

First time in Colorado