Breakfast was ok if you actually ate there when there are no crowds. Receptionist was friendly and apologetic. Room was spacious.

When we arrived, the room was not ready! There was a team of baseball players and their rooms weren’t ready either, and we weren’t given a convincing explanation as to why (or got conflicting stories). We had to wait in the lobby while the receptionist helped the new housekeeper scrambling to clean the rooms. We had to wait over 40 minutes after checking in, and got to our room after midnight! And breakfast started at 6 and ended at 9 am, so the receptionist said they’d set aside plates for us for when we wake up. They also allowed us to check out later, but this was really disappointing. We stayed here last year but I doubt we’ll come back!

Staff are great and always willing to make your stay an excellent experience. The building is new and maintained to be pristine.

Everything. Clean and comfortable. Loved the pool

Wish breakfast was a little later

Terrible

Staff were amazing especially evening front counter individual and the individual responsible for breakfast The breakfast was very good and food was plentiful.

Maybe could have had a print out of tv channels

Clean room comfy bed and friendly staff.

Breakfast was adequate

Very new hotel in convenient location

Had a bright outside light shining into our room all night. The blind was not blackout and could not block the light. My husband couldn’t sleep. Shampoo was empty. Breakfast was cold. Two days after my checkout there are still two pending charges on my credit card (one with an unnecessary deposit). I assume one will disappear but I consider a $50 deposit at a hotel like this an added level of complication. I don’t need the aggravation of following up on this.

This hotel is fairly new, it was comfortable and quiet, had a great view towards Port Hope and a corn field. Plenty of car parking and free. Good location for touring and Port Hope is small but a pleasant place. Staff were extremely helpful and courteous.

The grounds are unkept and weeds everywhere, it is clear that there is a maintenance issue. The door on our first room did not close properly when locked, there was an inch gap when pushed. We were given another room above, this door also did not completely lock and again a gap, must be a feature! The door on our second room had evedentally been slammed a few times because the room number was on the floor and off the wall. I propped it on a box outside the room. The carpets were also in need of a vacuum, bits of paper everywhere. The breakfast was included, but forget it, dreadful, plastic cutlery and paper plates and plastic food, tastless. Not your usual Hampton Inn standards.

Clean and close to the highway

They charged me more than expected and the lady at the reception was not helpfull

The Lobby is comfortable and attractive.

Mirror on the bathroom door facing the toilet

The stuff was very good

hotel was incredibly clean, staff was very helpful and kind being pet friendly was incredibly important to us and made our stay amazing! the included breakfast was beyond expectations and would be a reason to return!

nothing.

The location is very close to 401 plus two strip malls with stores and fast food. The rooms are new. modern, and clean. The bathroom was quite large with a walk in shower. The room had both sun blinds for daytime and blackout blinds for night.

I wanted to have the waffles for breakfast but they did not have real maple syrup!! Ugh - pancake syrup.

Suffers from no restaurant facilities

No bar

The noise and partying on our floor was unbearable. The staff visited 9 times to quiet the floor and upon check out they said “they were out of control”. There was no management on duty that weekend which is also completely unacceptable. I also had to jump through a lot of hoops to cancel our second nights stay.

Room was pretty nice, very modern touch, breakfast was very good. The lady at check-in was so nice, that was outstanding! :)

Bathroom was not very clean