it was in a gated community. The apartment had easy access to the outside space.

it needed renovation and updating. the patio lock was not working and the door couldn’t be locked.

Very bad experience place very hot and old and out dated

Other people useing your space living room and kitchen

the room

room

Amazing staff :)

The rooms at the Lagoon had a lot more to offer than what initially meets the eye. It is comfortable, quiet, has a great pool, has a reasonable gym, and has free access to a local resort as well. Wish we made better use of the free access to the local resort! In comparison to other accommodation around this location, it is quite well priced. We also met a GREAT taxi driver, very courteous and sincere - his name is Archer, and number is +8764180766

There could have been more information provided on arrival in the form of a guest booklet which could provide information about recommended restaurants, multiple options for taxi drivers, transport info and most importantly, make it even more clear that we would have free access to the local resort.

everything

The area, and the host were very nice.

We booked a single apartment, but when checking in we got a room inside a sharing apartment with no price adjustment. Due to noisy apartment mates our 2nd night was very noisy and disturbing. The owner of the apartment does not react to our comments.

Staff “tried” calling me but communication was not there. They made me drive to two other locations before getting to a place because everything was booked . After about 2 hours we settled into our place where the hallways had dead cockroaches all around . It was not how I was expecting our stay to be at all. Though Nia was super nice, it really effected my whole day and stay for the 2 days. I had an itinerary set in place for the original place we were supposed to stay at and everything had to change. I ended up losing money and time I can’t get back now since things were already paid for. I truly hope this doesn’t happen to anyone else. But what a total let down to drive 2 hours and to find that your stay that you paid for isn't even available.

The unit itself was nice and welcoming. The surrounding area gave a nice sense of community and was properly secured at the entrance. The location was secluded enough to give enough privacy but close enough to a lot of restaurants and everyday facilities. I loved the fact that a fitness center was accessible!

The lack of hygiene and cleanliness was unacceptable. We were obligated to kill a cockroach while eating our dinner on our first night which ruined our appetite but also made us uneasy during the rest of our stay.

Super servicial, place is nice and all works

You

The property has everything you actually need and this is a good thing. There is a pool right outside You bedroom and the Security at the gate are Super Fantastic. I think there is a gym which I did not get to experience, what’s not like, basically, it’s a lovely place.

The only thing I would say was the communication which left us outside for a while but that was due to My Internet playing up so not receiving the messages the Owner sent to obtain access to the property.

10! private and secure felt very safe and very clean apartment

Beautiful Apartment & Location right opposite FreePort where the Cruise Ships Dock; Security is exceptionally nice.

I was disappointed as it wasn't listed as 'Shared Accommodation' had I booked for longer I would not have been happy. The Property itself is very nice & well kept; I would suggest windows be kept closed when no one is in the property as there were a lot of ants in the kitchen & bedroom.

Quiet. Clean. Spacious.

Nothing

Nice apartment in a beautiful closed gate neighborhood. The beach is 5 min away, walking distance. The service is great, Nia and Mario were very helpful.

Only small things -shower pressure could be stronger, kitchen could have more cooking tools.

clean

didn’t put me in room I saw on booking n booked for. and couldn’t operate tv. had 3 remotes and kept saying no signal. was not shown how to use it if there was cable

Nice big, comfortably appointed room/villa/apartment. .

N/A

Place was very clean and comfortable 👌

location and cleanliness

pool was not clean