We were a group of 11 people ranging from 2 to 67. The house was larger than expected and the online photos did not do the property justice. On the second day One of the air conditioners stopped working ( I counted eight units in total) Krystel, the property manager was on site within hours and the problem was fixed without inconvenience to anyone. On the second day I clipped a gate sensor and destroyed the housing. The cost to repair was about 80.00 Canadian, which I found reasonable and Krystel looked after completely. The only thing we found lacking was a metal spatula to flip hamburgers and pancakes. We mentioned it to Krystel and I am certain one will be there for the next guest. Krystel was a dream to deal with. Efficient, pleasant always courteous and very responsive to all our requests. The sort of person one hopes for but does not always get. I can recommend this house and Krystel and her team to anyone. You will be well looked after.