Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location, great price, great value for the area. Condo was clean and well-appointed. The king bed was very comfortable, the futon pretty decent, but the pullout couch was abysmal. Needs a thicker mattress. Master bedroom smelled faintly of cigarettes and there was a damp spot on the carpet next to the window (?). Figured it was from the cleaners but couldn’t figure it out. Overall, I don’t know if I’d stay here again since the paperwork and packet pickup was total overkill but it did fit our needs for a local overnight stay that didn’t break the bank.

Great location and great property

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: s

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: -earliest checkin is 430pm-heating cover falling off as we enter. We reported by email-we notice 1 oz tube of shampoo, conditioner and lotion in bathroom for a 6 person condo for two nights. We ask for more and are told this is “standard” amount and SUMMIT COUNTY MOUNTAIN RETREATS will not deliver more. -long hair noted on shelf in fridge, I wiped down what looked like butter on shelf-945pm pull down master comforter, sheets clearly slept in, multiple PUBIC hairs on sheets, boogers x 3, short hairs on pillows, longer hairs scattered on bed.-10pm pull out couch mattress cover with at least 20 hairs and what looked like bug excrement in thick area bottom part of mattress cover. More pubic hairs. -1015pm we call SUMMIT COUNTY MOUNTAIN RETREATS. They instruct us that WE have to drive about 5 min down road in 10degree weather and get new sheets from their locker at their office. They eventually find a maintenance man to drop off sheets. They claim this has rectified the situation. -1045pm my husband and I find ourselves having to pull off used sheets with previous guests' hairs and make the beds ourselves with new sheets.-pullout futon with large amount of food and crumbs when opened. -SUMMIT COUNTY MOUNTAIN RETREATS apologizes for the sheets the next day via email. They offer to refund only our cleaning fee (and repeatedly tell me the issue is rectified) ONLY if we sign a "guest inconvenience form". Form states they will refund cleaning ONLY if we agree to NOT leave any negative reviews about our stay or their management. -per management email, “ In order to receive the refund you are required to fill out the Guest Inconvenience Form. If you are unwilling to move forward with signing this document we will not be able to move forward with the refund”-I inform them that I will not sign the form as this feels ethically wrong and possib

The property itself was in a nice location. The property managers I will not rent from ever again. We discovered the sheets to the master bedroom and pullout couch were FILTHY- and obviously previously slept in. We counted at least 20 long hairs, short hairs on the pillows, PUBIC hairs on both beds. The mattress cover of the pullout with pubic hairs and black spots that looked like bug droppings. Hair in the fridge/butter substance on shelf. Pullout futon full of food and crumbs after opened. The heater cover was falling off. For a condo for six people for two days, the management company offered one tube of shampoo which was 1 oz of shampoo (their response was that 1oz of shampoo for six people for two days is "standard"). We called around 1015pm as we discovered the FILTHY sheets and beds- we were told we had to drive to their main office (about 5 min from the condo) in 10 degree weather and get new sheets ourselves from one of their lockers. Eventually able to find maintenance to drop off new sheets, so my husband and I found ourselves pulling off used sheets with SO.MANY.HAIRS at 1045pm, and making our own beds in the condo (and I just cannot unsee the stains on the master bed mattress). We asked for a refund of one night, they refused over three emails (never called us as we asked) and gave us a refund for the cleaning fee and inspection fee only. So many other options in Keystone, stay AWAY from Summit County Mtn Retreats. Many past issues with them previously

The unit was very clean and cozy, it had everything we needed, the check in and check out process was very easy.

This is a great condo on the lake overlooking all of the ice activity. Reccomend!

We love our brief stay at the condo. It had everything we needed, and more The location was perfect. The girls loved skating on the lake. Would recommend!