Super comfortable beds, beautiful and new design and decor.

Two star for the staff for trying their best, comfy beds, beautiful decor and design, otherwise our stay was disappointing. Several tour buses at a time rocking up (hundreds of people!) putting pressure on the staff, the hotel’s facilities and the other customers. From the first day we arrived there was conferences happening in the hotel which doesn’t set a very relaxing mood. The same 10 track cd playing over and over and over again in the common areas was making us go crazy. Breakfast was really bland, coffee was terrible. The “fresh juice” tasted like watered down concentrated juice. The fruit was old and soggy and the bread stale. The common area toilets out of paper and dirty. Such a sad and dissatisfying way to end our trip. I would highly recommend the management to think about the well-being of their staff and general customers (not just tour groups) if they want to do their best for their guests.

Location was nice, just out of town but not too far. Very quiet area and the staff were lovely

I didn't realise that it would be a holiday on the last few days I was there so it was VERY noisy on the last few days with kids playing by the pool as early as 7 am. Wasn't pleasant to be woken up

Gym needs aircon

Almost everything was great. The room was super clean and modern. Especially we enjoyed the pool and billiards well. The pool was well managed, and there was a quite deep part, so good to use for adults too. Also, their spa provides very good quality.

The bath doesn't have a shower curtain or booth, so easy to flood. It was a bit annoying, but luckily the fan in the bathroom worked so well.

The hotel is truly superb, staff is excellent and friendly, everything is brand new, breakfast is delicious (as are the cocktails) and the housekeeping is phenomenal. We loved our stay so much, the hotel also has a free shuttle to Hoi An old town (book early when you know your plans as it can fill up when hotel is busy), but taxi to town is also quick and cheap. Some restaurants and cafes walking distance and free bikes, recommend going towards the little harbor where boats leave to Cham Islands, lovely stuff there.

Such a lovely hotel - brand new with wonderful pool, restaurant and playroom. The rooms are beautiful, bright and airy with nice balconies and an amazing view of the the river. We really enjoyed their activities, including guided bike ride, leaf making and kite flying. Best of all was the staff. They were so friendly and helpful, especially my son loved chatting to them:-) The hotel is great for kids with a nice quiet location close to old town but away from the worst of the noise and crowds. I’d highly recommend it.

nothing!

close to the beach, great staff, clean

Staff were great and facilities were very clean and new. Loved our stay

lovely new hotel, lots of issues to iron out. will be lovely when all up and running well. staff were lovely.

The pictures do not do this property justice. it’s brand new, beautifully furnished and in a lovely setting. From my balcony I had a delightful view of the river and fishing village below. Each balcony is planted with plants which adds to the sense of seclusion and privacy. I could lie on my bed with the patio doors open and feel the river breeze and hear birds singing. Just what I need to recharge my batteries after a hectic combo of tours and work schedules in different time zones! Whilst the hotel is a little outside Hoi An town, I felt it was fine as Hoi An is really busy! A taxi ride into Hoi An is maybe $2 and felt the location, ambience and relaxation available at Bellerive made up for the slight inconvenience. The staff were so accommodating and made an extra effort to make sure that I was having a good time and enjoying my stay as I was travelling solo. it was an excellent spot with good wifi etc for me as I work remotely and was doing so during my trip. My room had a desk and it was comfy enough to work at with my laptop. The food was good. there is currently no additional charge to eat in your room. I ate all of my breakfasts in the hotel and a number of other meals too. Breakfast choices were plentiful, but get down there early as your groups stay at the hotel regularly and can wipe out some of the choices available. Not a bad breakfast though! The spa was excellent and I had some really good treatments during my stay. can recommend the body scrubs and the hot stone massage with Ly! All in all I can recommend this hotel and if I ever go back to Hoi An, would definitely stay again.

Nothing to not like

Massage was wonderful. Margaritas were very good . The river view was interesting and there were a couple of excellent local seafood restaurants.

This is a new hotel that was amazing. The staff, the room, the pool and the spa were all fantastic. Breakfast selection was excellent Staff were exceptional and did everything they could to make our stay amazing. It is a 10min.drive to old town but easy by GRAB/ taxi. Hotel does have a shuttle bus but we never managed to coin ide with its times Would definitely stay again

The only feedback I have is- the light in the bathroom could be improved and more shuttle buses would be great

Great, newly built facilities, good breakfast, beautiful rooms with an eye for details and all in all a lovely hotel! Also they have amazingly helpful and kind staff, especially Ms. Quynh and Mr. Nahn who went above and beyond to accommodate us and made our stay even more incredible.

although they offer a Shuttlebus the location is a bit far out from Hoi An Old Town

very good facilities, very lovely people, good breakfast, amazing rooms, generally a lovely hotel! super close to Hoi An old town, and they offer a shuttle bus. but nice to be in a quiet and calm place!

nothing to note!

Excellent staff

Very peaceful and brand new hotel with very nice staff, good spa and little hidden beach at 5mins walking.

That would be nice to have chairs on the balcony

Best hotel we have stayed at in Vietnam! The pool and bar area is beautiful and the service was amazing. The staff organised a cake and champagne for my birthday and also provided an excellent airport transfer service. Would highly recommend the spa which was super relaxing and great value for money. Will definitely be returning!

perfect for a family vacation

wished we can stay longer

The breakfast was excellent, many options and great coffee, staff very helpful

The Italian restaurant was not open yet, while on the website it states its open. After the check-in we were a bit disappointed on the jr suite room size. We thought there were amenities as small pantry and tumble dryer (as stated on the website). Nice wines, but cannot officially order per glass. Desserts not available. Still the well trained staff did everything in their power to satisfy us, and we really appreciated that.

There was the noise of neighbour’s room.

stunning property in a quaint fishing village near the sea; private pool in villa and lovely staff

not enough lighting in the bathrooms, faucet was a little leaky and heating in pool did not work

Location was good, hotel is very nice, rooms are very nice, we had a villa so each one had its own private pool! The staff were extremely friendly and helpful

The beds and pillows were uncomfortable.

The property is in a beautiful area seems new & upcoming next to the beach so its very calm, the rooms are spacious & the staff are very attentive. The spa services were amazing & prices at 50% off for guests which was a great offer! Appreciated the vanity mirror next to an electric outlet it made getting ready easy, also appreciated the free bikes the hotel had the ride around the hotel was very scenic.

The bed & pillow were uncomfortable could not get a good night sleep, the breakfast was bland & choices limited mostly Asian, we ended up eating out as there are many great coffee shops in Hoi An. No extra luggage rack for the bag so one of our bags ended up on the floor which was uncomfortable.