Our state was peaceful and cozy. The staff were efficient and responsive, but not the friendliest. I can live without friendliness as long as the service is excellent. And the service was wonderful! We plan to stay at this location the next time we are in Hanford.

Nice choice of breakfast and staff was kind and friendly

The free breakfast meals are microwavable sausage/egg bowls.

It was great !! Nice and clean

Very clean, exelent services and the pool I love it

I like the hotel

Our room was very clean and the staff was very nice

Outstanding front desk service.

There was a strong smell of mold and dust to the point where it was hard to breathe. We had to leave and check into another motel in order to sleep.

Kudos for the staff💯👍👍👍👍👍. Forgot the senior gentlemen name who always was super helpful and caring. I definitely will stay again next time.,

Check in process was great, Wayne is very friendly. However, I booked through a 3rd party (Hotels.com) and for some odd reason my reservation was not sent to BW as it was requested. I purchased 2 room with 2 queen beds and was only able to get 1 room with a king and one with 2 queens but we made it work. The smell in my room was a little funky but it was clean.

Very nice, clean and updated

Clean and employees where helpful and nice

Very loud close to freeway

Well maintain and clean.

Tried to cancel reservation 30 min., after the cancellation cut-off time, and you still charged our stay! I hope you were able to rent the room and make twice the revenue!!!! Never again will we stay @ a Best Western Hotel

For the price, the room, location, and service was very good! Will stay there again!

From the nearly 30 mins it took to check in this was a terrible experience. The folks were nice. The room was nice (except the very loud trains through the night) but the staff did it all wrong. Checked in, carried my bags up the stairs to my room and the keys didn’t work. Carried my bags back to the front desk where the clerk apologized but laughed it off as the system having problems. But then warned me as he provided new keys that there might be someone in the room and to come back if that was the case. Fortunately there wasn’t, but sure enough, the next night, as I was asleep, someone unlocked my room and bagged the door open to the safety-lock angrily. Already losing sleep, I fall back asleep only to be awakened by a phone call asking if I was staying another night. (I signed the document saying 3 nights!) terrible sleep that night. Next morning, my team comes to pick me up so I run up to my room from breakfast and my key doesn’t work. Have to wait for new keys while whole team waits for me. And the. The last day, my keys are disable again and they make me sign another document for the last night and pay again. I assured them that I’ll be sending a detailed letter with copies of both of the signed documents and getting refunds for any double charges. Again, the folks were nice and they smiled, but customers shouldn’t ever have to experience this, let alone get some form of this mess every day.

Nice overall!

Breakfast wasn't what I expected

Room was clean and was worth the price.

I enjoy the stay. It was clean and safe and quite area.

This hotel was clean, and everything perfect. The employees they are nice

It was convenient since it’s next to the freeway and the room was clean and comfortable!

Loved that it was on a secure area. We checked in an left, when we came back it was really late but we felt very safe because the street and everything around us was very nicely lit. If we ever go back to that area, will definitely stay there again.

They told me to park outside I couldn’t park in the hotel very expensive nd u dont even get a parking will never get a room here again bad service

We were there for a tournament for just two days. The Inn were good for our needs. The bed was very comfortable. The Inn was situated centrally for our needs.

Desk staff performed unexpected service.

Super clean, and they were super nice when checking in and all that

Fast service rooms were nice and clean

Beds were comfortable, location is very noisy, could hear the highway and train coming through. Woke up to a cockroach crawling across the bathroom counter. There was only body lotion offered, no shampoo or conditioner. Would not stay there again.

Loud! People partying all night ! Upstairs jumping running could not sleep left hotel at 5am due to not being able to get sleep