The hotel was really great but only 1 elevator is not enough for a 5 story hotel. We will stay there again next year. Thanks

Outdated not worth the nightly amount I spent

Excellent hotel

Substandard for brand

I really liked the room very cozy and clean

The staffs were very attentive and nice

The staff was very helpful, patient, and friendly. The hotel was well cared-for and in the process of some remodeling and upgrades. The bed was very comfortable, firm, and clean.

free breakfast between 6a and 9a

I'm happy with this choice that my family made to stay here at this hotel. It was very nice. Clean and updated. The rooms are big and nice. The only thing I wish would have been better is the laundry area. Theres only one washer and dryer. Other guests can be inconsiderate when it comes to using the machines. They don't come back for their laundry. You're stuck for hours checking to see if the person returns. I wish there was a larger laundry room. Some of the house keepers had a little attitude but for the most part, we were treated well. Would stay again. Would recommend.

Convenient and comfortable. Staff were great!

Staff was friendly and helpful. Overall, the room was clean. They do not provide any housekeeping services unless you’re there for more than a few nights. With 4 people in my room, the garbage overflowed and not enough towels. Was told there was a shortage and would “try” to get me some more The front desk clerk was able to provide me with two extra towels, but said there weren’t a lot to give out. My two biggest issues with my stay was they were having a planned power outage for 4 hours to do work on the hotel. All this during the morning (8am-12pm) when we needed to be getting ready to head out. So we needed to wake up 2 hours extra early to be out of the hotel before they shut the power off. We essentially rented a room that we could not use during the morning The second issue I had was the closure of the pool for painting. No communication about this. Given that we had 4 children in our group and it was 90 degrees, they were we tied to get back to the hotel to jump in the pool only to be told it wouldn’t open until the weekend. Why not paint the pool in the fall when most people wouldn’t use it? Picking the hottest week in Boston to close the pool was ridiculous. Also, be prepared to be going up and down the steps for everything. The elevator is extremely slow and busy, so you’ll wait for quite a while.

Close to 495 several restaurants to choose from close by. Clean rooms. Friendly staff.

Convenient because it was right off of 495 and the staff went out of their way to be helpful. Newly remodeled room was very clean and well done. Breakfast was good and well maintained.

So the rooms where spotless, the bed comfortably, the only thing I noticed was the hallway carpets … and elevator carpets….need to be vacuumed more often… other then that great place

Comfy mattress and pillows.

Room was fine, except for the inexplicable absence of a trash can (even after 3 requests [one with a maid whose English may not have sufficed, but more puzzlingly two with the front desk personnel, whose promised trash receptacle never materialized in our three days there]). Location was a bit remote, with a potholed driveway shared with a Wendy's.

The front desk lady was rules

Staff was friendly, and the breakfast was good.

very clean and quiet

Friendly and professional staff. Clean environment. Great breakfast with a variety of choices.

I like very good services everything was good. I recommended.

Front desk staff were very helpful.

Wonderful staff.

The hotel is in the process of being renovated but the staff are excellent and very accommodating. The free breakfast was excellent with a variety of choices.

Rooms were clean and well appointed. Staff were welcoming and very pleasant. Note: be aware that hotel is undergoing renovations.

I had a comfortable stay for 2 days. I had to go to meetings to the city center. Fortunately, I had a vehicle but if not then the public transportation is limited in the area.

We enjoyed the room we were in it worked very well as my wife is temporally in a wheel chair. The wheel in shower was a big plus. The only issue was the elevator had no personality, the walls were covered with white board. But that is only a minor issue though.

Friendly staff.

If you like the smell of marijuana this is a great place, but since it makes me sick the only time on my vacation that I felt well was when we were off site. The staff was nice but not helpful with the situation.

No keys available. Otherwise ok

This was my second time at this hotel. Unfortunately, I very disappointed this time. They assigned a room to me that wasn’t clean( I found socks under the sheets). Yuck! I was given another room and I found a roach on the desk. Disgusting! My 3rd room was better until the guest next door had a violent and almost continuous cough for the 3 days I was at the hotel. So, I wasn’t able to sleep because he was so loud and disruptive. Based on how he was coughing, I suspected he had Covid and was using the room to quarantine. Terrible!

Wonderful trip to New England. Hotel employees were very nice and helpful. Every time I requested something as we left for the day, it was always taken care of when we got back to the hotel in the evening. I didn't do the breakfast but others in my party did. They said it has everything. and was very good. Hotel was in a great location, easy on and off the freeway and close to gas stations and places to eat.