The Mark hotel is amazing ! But they should take out the pizza off the menu . It’s awful

We LOVE this hotel. The attention to detail. The intimacy. The consistent quality and the general leadership of the GM is unparalleled. The helpful, friendly concierge (singling out Susanna and Narciso and the the front bellpeole. Our beautiful home away from him.

The doormen crew are amazing.

The neighborhood, location were perfect. Restaurants and ambience lively yet warm and inviting. One truly feels like a New Yorker staying at the Mark hotel.

Excellent hotel and the staff are exceptional.

Outdated.. Overpriced, and Lost its charm ! unmaintained, zero sound isolation between rooms, slamming doors and all noises can be heard .. room carpets are dirty and need to be changed, no coffee machine or kettle in rooms, AC and light and TV system is old (unlike other hotels where it’s smart keys and touch screens). No Spa, Gym is tiny… I don’t know what am I paying for ? Dead celebrities that used to stay here in the 50’s ?! The back outdoor patio space at Jean George restaurant is filthy and has small bugs, the orange sitting cushions are very dirty, the red umbrellas are full of wires and dirt.. All staff at Jean George restaurant need training .. I asked for a late check out but they refused saying hotel is in full capacity, while there are still rooms when I checked online ! I have to say that doormen/bellmen are nice and professional .. that’s it . Definitely, some Europe, and Dubai hotels are way much better, and have higher standards, while paying the same amounts or less ! Thank you, Amani AlRashed

The room was not ready in time … I had an important event to attend that evening and had no place to change and get ready‼️ This made me very late to business event which I was hosting …. Very bad afternoon This is very unusual title The Mark and very upsetting and disappointing .

Super friendly helpful staff. Beautiful hotel. Food was fabulous also Rooms relaxing and cozy