Great price and excellent location! Hotel personnel were kind and professional.

Everything was good

We liked the location and the price of the room. The service was great and very friendly. The room was comfortable but there were a couple surfaces that weren’t the cleanest. There was also a leak or maybe just water in the bathroom floor, but we didn’t mind. Nice stay!

Desk staff was awesome, extremely helpful and quick to help solve one small/slight problem with reservation. Building and rooms were clean, but showing age. Everything worked as it should have and there were no major issues.

Great place to stay, room very nice and quiet.

There were so many things wrong. For starters the keys needed replaced every time we left the room. There was no remote for the TV, no functioning ice makers even though they were advertised. A Waffle machine and coffee maker does not constitute a continental breakfast. The apples were old and the bananas were green. Window blinds did not block the sun. Outer door to the back of the hotel did not close. Inner door to the bathroom did not close. Telephone in room did not work. Night clerk was more interested in football game than helping customers. There was a distinct smell of bleach and Lysol that permeated the entire first floor into the elevator which clunked and clanked upon every usage. We have stayed in many Quality Inns and this was absolutely horrible.

The proximity to the downtown festival was great, and the staff member at check-out are the only positive points in this stay. When I arrived, it was late and there were only a few parking places. I was told that I could park at the fast-food place next door. The fire department should be made aware that the door on the third floor by the elevator does not close. If there was a fire, the door is supposed to be closed and allow people to go down the stairs to escape. That door had been kicked and would not close at all, with about a foot open so that smoke and toxic fumes could overtake people in the stair well. Upon entrance into the room, the window was unlocked, and the screen was badly twisted and broken. It looked as if someone had tried to go in or out of the window (on the 3rd floor!). The paint in the public areas was peeling, the breakfast consisted of horrible coffee, a couple of yogurt containers, some fruit in a bowl and a waffle maker. The ice machine on the 3rd floor was missing, and the only other one was on the 1st floor, and not working. When I asked at the front desk, I was told to go next door to the fast-food place and ask them for ice. Overall, the place looked like it had been used as a frat house with damaged and marred furniture. The carpet in the hallways had massive areas of bleach stain where it appeared that the cleaning staff had spilled bleach in several areas. This place was horrible.

Close to downtown

Not good

The front desk ladies at this hotel were the BEST, kindest and most professional I've ever seen! They truly were helpful -- even offering to run to the Taco Bell next door to get ice for us as all ice machines were broken. The hotel is rundown. We had a dead bug in our toilet, shower was AWFUL (broken/didn't drain), many items broken or missing. A strange mildew smell lingered in the room and bed cover. Items in room were worn (fridge/chair). Breakfast was uninspired - OJ was 80% water. NO parking, huge puddle in parking lot for inexplainable reason. But the people....AMAZING! I hope they all find better jobs somewhere else together!

I CHECKED IN & CHECKED OUT. REQUESTED A REFUND. WHEN YOU OPENED THE DOOR TO THE ROOM IT HAD A AWFUL SMELL. THE FRIGIDAIRE LOOKED LIKE SOMEONE GOT IT OFF A TRASH PILE.THE TOP COVER HAD STAINS ON IT. THE FRONT DESK LADYWAS REALLY NICE.

The manager was unprofessional and rude

Got into my room. It smelled terrible a sharp, like mildew or mold. The refridgerator had mold on the outside and there was mold in the window. Unable to see out of the windows as they where painting the outside and had plastic on them. The furniture was scratched and broken down as well. The bathroom had dirt in the corners of the floor. I was in the room for an hour and left. She was very nice and accomodating at the desk.

Hotel staff were all very friendly especially front desk people and executive housekeeper.

The place is, I’m sorry to say a dump. We got locked out if our room because the batteries needed replaced. The shining light in this whole trip was the staff. The front desk staff in the evening and in the a.m. were very helpful and went out if their way to make things right. The maintenance guy was there the next day and fixed the lock. Breakfast was your choice of waffles, yogurt or apples. I guess you shouldn’t expect a lot for 85.00 a night

Great staff!

Great check-in experience! The woman who checked us in on 7/21/23 was wonderful, friendly, professional and went out of her way to make sure we had all we needed for a great stay!

The walls were dirty. The first room smelled of mill due. AC was broken. Second room better, but bathroom was dirty and tub was dirty. Beds were ok. TV remote was broken. The room and hallway was dirty and smelly. The elevator was old and paint falling off the walls.

The hotel staff was very friendly. The hotel smelled. It was clean but stuff in room was old bathtub needed to be replaced. Also the breakfast in the morning was very sad compared to other places that offer free breakfast with your stay.

Floor not swept, shower was moldy and finish coming off, smokey smell in the entire hotel even though its a non smoking hotel, parking is limited, breakfast was very limited, no eggs or anything hot.

The lady at the front desk was super nice. The hotel its self was kinda run down. The room smelled weird. The beds were like rocks. Kinda glad we only stayed there over night. But they were remodeling so I hope it gets better.

Hotel needs update everywhere. The good: beds are comfortable The not good: The 1st king room smelled so bad we had to change. There were no other king rooms. Bathroom was gross- mold, peeling paint filthy floor and corners. Very noisy from the road. Breakfast was very limited. $50 deposit was told would take 2 weeks for a refund. The management seems to cheap out in every area.

Nothing

Great staff

Property is being renovated so is a little rough right now. But, the staff was excellent and the room was clean and nice. The breakfast was good as well. Only Complaint: staff did not check ID when I checked in OR when my boyfriend (whose name was not on reservation) asked for a new key. They just gave him one to my room no questions asked. Huge security issue. Please train your staff!

It was not clean, I would not stay there again.

It is a good location, free parking and plenty of parking only 1 mile from Greenville downtown. The hotel was clean, the staff was friendly. I was able to check in early so that was a plus. The hotel is dated and needs some TLC, but I would stay again. The breakfast was a bust and was a disappointment but for the price not complaining.

Nothing

Rooms are exceptionally clean.

This place is dated overall but the bed was very comfortable. "You get what you pay for" applies here, as this place is far less expensive than more downtown hotels. The walk to central downtown is about 30 minutes (1+ mile) -- all sidewalk, so it is doable for budget-minded travelers.

Checking in to the hotel was indicative as to the rest of the stay. The woman at the reception was on the phone when we got in around 9:00 PM. She didn’t even look up at us, and continued her private conversation on the phone for about 5 minutes but it felt like forever because we were tired and wanted to check in promptly. When she finally decided to help us she went directly to “what’s the name” not even a good evening came out of her mouth. She told us, however, that she would kick us out of the hotel if we bothered to smoked in the room. (Fun fact, there was a lighter sitting on top of the air conditioning unit in our room when we entered). The room was so dirty that we immediately knew we made a terrible mistake reserving a room at this hotel and our first thought was how do we get out of here. There was human dried fluid on the bed headboard (picture attached), the holes where the pipes come from the walls where large enough for a cat to come through, there were no drain plugs in the bathtub and sink, and the fridge looked like a scene from the show “Dateline” with all the splatter. We left the following day after many more issues with the staff that I will not get into except to say that the hotel “Security” was a menacing man with questionable credentials. Suffice it to say that you are better off sleeping under a bridge.

For a one night convenient it was good. Hotel has declined tremendously. Staff not friendly, marijuana smell in Lobby - from staff - just not a good experience. But for the purpose I needed it, it was ok.