It was ok hotel mainly because the local area was congested. The rooms were small but clean. The breakfast was however amazing and healthy. The staff was very helpful. Overall ok experience.

cleanliness was worst with lot of sound of work from above floor. wifi is only free in a specified small area.rooms are small and dirty . a/c had problem on the first day , though it got rectified later.

overall good experience - mosque nearby - prayer call disturbs at all hours- especially 0500 in the morning

Our stay was for a brief time.. I have not visited any other spots except our room.

As far as i can say even wifi is charged.

Couteous staff, allowed me to check out late by 2 hours as i got stuck in some work and was unable to do so in time n without any extra charges.

Couteous staff, allowed me to check out late by 2 hours as i got stuck in some work and was unable to do so in time n without any extra charges.

Electrical socket were in dangerous condition. Special skill is required to open the room door. Room was dusty, curtain and bed covers were torn and stinky, additional payment required for internet access. Overall no value for money.

The hotel itself has been around for over 25 years and maintains wonderfully done wooden interiors to show for it. I wasn't expecting anything as good when I booked it however, the moment I walked in, I knew it was different. Rare to find such elegantly done woodwork in hotels. Excellent restaurant, good cook and an overall helpful, polite and capable staff. Except for the restaurant manager, everyone was ready to go out of their way to make our stay pleasant. Had ample parking that's another rarity in the area. While everyone advertises parking, they hardly have enough.

The hotel itself has been around for over 25 years and maintains wonderfully done wooden interiors to show for it.I wasnt expecting anything as good when I booked it however, the moment I walked in, I knew it was different.Rare to find such elegantly done woodwork in hotels.Excellent restaurant, good cook and an overall helpful, polite and capable staff. Except for the restaurant manager, everyone was ready to go out of their way to make our stay pleasant.Had ample parking thats another rarity in the area. While everyone advertises parking, they hardly have enough.

A good place to relax. Good rooms. Option for Veg slightly an issue, limited options but good food otherwise

A good place to relax. Good rooms. Option for Veg slightly an issue, limited options but good food otherwise

It is good value-for-money hotel located in the heart of city. Room was well kept, service was prompt and cordial. We took just a breakfast there and felt that food could improve a lot even for simple items such as idli & dosa. Foods tasted strange.

Easily accessible . Auto stand is nearby. Breakfast was good. We were on a one day visit.

Easily accessible . Auto stand is nearby. Breakfast was good. We were on a one day visit.

No swimming pool. No free with fi except in lobby. If you pay you still have to go through tortuous registration process and need an Indian sim. I gave up. Only Indian breakfast on offer. It was ok. Not enough tea bags or coffee in room and only a small bottle of water provided. For a double this is not good enough Not a 4 star but a 3 star. Staff helpful. But helpful staff are no substitute for parsimonious management.

No swimming pool.No free with fi except in lobby.If you pay you still have to go through tortuous registration process and need an Indian sim. I gave up.Only Indian breakfast on offer. It was ok.Not enough tea bags or coffee in room and only a small bottle of water provided. For a double this is not good enoughNot a 4 star but a 3 star.Staff helpful. But helpful staff are no substitute for parsimonious management.

the door lock was broken. not worth the money. breakfast had only limited menu.

It was good. The staff's were friendly.

It was good. The staffs were friendly.

It was a OK stay for us. The dining area was crowded and we din't get adequate food choice.

It was a OK stay for us. The dining area was crowded and we dint get adequate food choice.

The hotel was nice, clean and in reasonably good shape although slightly outdated. The service was good. Our only issue was that the bathroom was very cramped. Other than that it was a nice place to spend a couple of days recovering from jet lag.

House keeping needs improvement. Tourist information is not accurate and sufficient. No thermostat for Air condition blower. Room service food taste not good at all.

The hotel was in more or less good condition, some sockets needed to be fixed, and room do need renovation. otherwise sheets and bathroom seemed clean. What upset me was the hotel management. I was booking a room and on hotels.com breakfast was stated to be included in my booking, so was written in my confitmation email. Next day I had to go to the hospital on empty stomach, so I would not attend a buffet breakfast, which the hotel offers, and asked the management to pack 3 idlis for me. However that seemed to be a huge problem, according to the hotel management, my room didnt include breakfast and however I showed them my hotels.com booking confirmation , they refused to accept it and insisted that the room i booked had no breakfast included. That was an example of lack of hospitality training, i'm sure 3 idlis out of hotel's buffet would cost them nothing, but they made a big deal out of it , were arguing with me for half an hour and refused to understand my position of the customer, who booked with certain conditions and their miscommunication with hotels.com should not affect me and the service i expected to get. For the business type of a hotel that they are trying to present themselves as - its a very poor service.

Staff found sleeping at a given time of the day at reception. Awful gym and pool not temp controlled. The gym floor was quite shabby.

Paid for a double deluxe room. Turned up to a standard twin. When I asked them why, they said because I turned up late, and they sold the room, whilst laughing. This is not in their T&C's and 'late arrival guaranteed' when purchasing was stated. They told me it was nothing to do with them, complain to expedia. The rooms are nothing what they look like in the photos! Awful! DO NOT STAY HERE!!!!

rooms are very small as per hotels tariff..swimming pool is under construction in this summer time

Lovely hotel with pleasing staff. Expensive wifi & pathetic breakfast, juice was completely diluted!. Japanese restaurant is lovely, Indian food average!

Stay here only if you have no choice or just passing thru Cochin. The roofs in the corridors leaked and the whole hotel had a overwhelming stale smell. Overall very disappointing...

TV entertainment is not upto the mark. All channels are not telecast.Disappointing for people coming from other states. This may be taken note of and all Hindi and regional channels viz. Telugu, Kannada etc may also be provided. Other than the above every thing is fine be it reception, food, tidyness etc. Please keep it up.

very refreshing the honesty and humility of the people! the staff were absolutely sincere in giving their service, their willingness to serve you without reservation restores your faith in people! It was like home from home without the housework! all needs were met with a smile! i can truely say I will return and tell my friends about the Presidency Hotel!